Comparison

Tawk.to vs Chative

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tawk.to

This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

Highlights
  • Live chat with website visitors
  • Visitor monitoring
  • Free customizable page
  • Real-time communication
  • No spam or hidden costs
Features
Read full description

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.

About

Chative

This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.

Highlights
  • Omni-channel messaging
  • Shared inbox for support
  • Customer profile insights
  • 24/7 customer engagement
  • Website and social media integration
  • Automation features
Read full description

Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media. We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Use Chative to: 1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers. 2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them. 3. Provide dedicated support 24/7 so you won't lose connection with your customers. Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression. Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try. Having trouble? Please contact help@chative.io.

Screenshots

Tawk.to4 screens
Chative4 screens

Verdict

The call

Tawk.to and Chative both sit at 3.7 stars, but that hides the real split: 100% of Chative's written reviews are positive against 59% of Tawk.to's. Chative also leads on iOS requirement (14.0 vs 16.0). Tawk.to's advantage is ratings volume (210 vs 3) and update cadence (fortnightly vs monthly). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.7 for Tawk.to against 3.7 for Chative. That said, the two scores are not equally well evidenced: Tawk.to has 210 ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 59% of Tawk.to's written reviews are positive against 100% of Chative's.

UpkeepUpdate frequency

Tawk.to ships an update fortnightly, Chative monthly. The most recent releases landed on September 23, 2026 and August 18, 2026 respectively.

Scorecard4 real differences · 6 level
Tawk.to versus Chative: the parameters behind the verdict, then further details
ParameterTawk.toChative
PriceFreeFree
Rating3.7 (210 ratings)3.7 (3 ratings)
Positive reviews58.6% of reviews100.0% of reviews — better
Number of ratings210 — better3
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.014.0 — better
Further details — not scored
Size133 MB37 MB
Age rating4+12+
Developertawk.toWISEBIT PTE. LTD.

Customer experience

Tawk.to

All ratings210 ratings
Positive61.4%
Neutral10.0%
Negative28.6%
Written reviews423 reviews
Positive58.6%
Neutral10.4%
Negative31.0%

Chative

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Tawk.to

Reported bugs

6 issues
  • Frequent crashes and freezes
  • Unreliable notifications
  • Inconsistent chat history
  • Login and logout issues
  • Compatibility problems with newer iOS versions
Show 1 more
  • Visitor tracking not working as expected

Requested features

7 requests
  • Dark mode
  • Multilingual support
  • Improved notification system
  • Visitor history and analytics
  • Attachment support in chat
Show 2 more
  • Agent status visibility
  • Customizable branding options

Chative

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tawk.to

No in-app purchases

None

Chative

No in-app purchases

Questions

Is Tawk.to free?
Tawk.to is free to download, with no in-app purchases.
Is Chative free?
Chative is free to download, with no in-app purchases.
Which has better reviews, Tawk.to or Chative?
Tawk.to and Chative are both rated 3.7 out of 5 on the App Store, from 210 and 3 ratings respectively.
Do Tawk.to or Chative have ads?
Neither Tawk.to nor Chative shows ads.
Which is updated more often, Tawk.to or Chative?
Tawk.to ships an update fortnightly, and Chative monthly. Most recently, Tawk.to was updated on September 23, 2026 and Chative on August 18, 2026.

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