SureView vs Tesla One
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SureView
This app streamlines security operations for guards and agents by automating location reporting and dispatch management. It allows for real-time communication, event reporting with notes and images, and emergency alarm functions, enhancing safety and efficiency in the field.
- Real-time dispatch notifications
- Map and list interface for dispatches
- Navigation to dispatch locations
- Event reporting with notes and images
- Shared event notes for all users
- Guard availability status control
- Optional background location tracking
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The SureView app is an app for security guards, field security operatives, and personal protection agents to perform field operations in communication with operators using the SureView product, such as being dispatched to events, reporting their location and status, reporting details of events, and raising alarms if they need assistance (such as being attacked or having an accident). Historically guards and agents have to constantly provide their status and location to the operators via radio, but using the app automates much of this work making the security operation much more streamlined and safer (for instance, as the app provides the location of the field security operative to the operators, if they are attacked or have an accident then the operators immediately know where they are and where to send help). Current Features: - Local notifications to new dispatch requests - Map / list interface for managing dispatch requests - Directions from current location to dispatch location - Add notes, upload images to the event - See notes made by all guards and operators using the event - Guard controls their availability status - Optional: tracking of guard's location for operators to offer field support* *To turn on tracking the guard must select an area to monitor or a call sign. The app will track that guard in the background while this feature is on to ensure the operators know the guard's location. This is required for life-safety in case the guard gets attacked or has an accident so the operators know where to send help. *Continued use of GPS running in the background can dramatically decrease battery life. SureView is a universal application and is designed for iOS; full functionality requires a live SureView system.
Tesla One
This app helps Tesla employees and partners manage daily operations, including customer education and support. It's also used by certified installers and electricians for preparing, installing, and commissioning Tesla products.
- Manage daily operations
- Customer education
- Customer support
- Prepare installations
- Install and commission products
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Tesla One is for Tesla employees and partners to manage their daily operations and functions. Tesla employees can manage their daily operations ranging from customer education to customer support. Certified installers, partners, electricians, and Tesla employees can use Tesla One to prepare, install, and commission. Important: This app is designed exclusively to support Tesla Employees, certified installers, and partners.
Screenshots
Verdict
The clearest difference is update cadence: Tesla One at every 6 days against SureView's every 2 months. Tesla One also leads on ratings volume (309 vs 4). SureView's advantage is iOS requirement (12.4 vs 16.4). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.0 for SureView against 3.0 for Tesla One. That said, the two scores are not equally well evidenced: Tesla One has 309 ratings behind it against 4, so its average is the more settled of the two.
SureView ships an update every 2 months, Tesla One every 6 days. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | SureView | Tesla One |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) | 3.0 (309 ratings) |
| Positive reviews | — | 21.5% of reviews |
| Number of ratings | 4 | 309 — better |
| Update frequency | Every 2 months | Every 6 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.4 — better | 16.4 |
| Further details — not scored | ||
| Size | 2 MB | 289 MB |
| Age rating | 4+ | 4+ |
| Developer | SureView Systems, Inc | Tesla, Inc. |
Customer experience
SureView
Tesla One
Bugs and requests
SureView
Not enough reviews yet to summarise bugs or requests.
Tesla One
Reported bugs
14 issues- App freezes on Face ID authentication screen
- Crashes when scanning QR codes or barcodes
- Unable to access jobs/equipment on install screen (iPhone)
- App fails to connect to Powerwalls and wall connectors
- Barcode scanning functionality unreliable
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- Phase detection failures during commissioning
- App not saving device information after failed setup attempts
- Login credentials rejected despite correct username/password
- Mobile badge feature missing on iPhone despite rollout promises
- Grid charging settings being reset unexpectedly
- WiFi connection lost immediately after configuration
- App unresponsive when selecting products (e.g., Powerwall)
- Clock in/punch functionality not working properly
- App not refreshing on Tesla WiFi or mobile data
Requested features
10 requests- Restore web interface for direct IP address access
- Offline mode for clocking in/out without WiFi
- Remove location permission requirement for time punch
- Simplify login process with clearer instructions
- Add troubleshooting video content
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- Restore granular backup reserve percentage control
- Enable consumer/homeowner access without employee credentials
- Improve WiFi network compatibility (WPA3 support)
- Integrate scheduling functionality into main Tesla app
- Mobile badge functionality for iPhone users
In-app purchases
SureView
No in-app purchases
Tesla One
No in-app purchases









