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Tesla One

Tesla One

For employees and partners

292 ratings
114 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • June 30, 2022
  • August 3, 2026

Features

Developer

Tesla, Inc.
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Tesla One screenshot #1 for iPhone
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Tesla One screenshot #3 for iPhone
Tesla One screenshot #4 for iPhone
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Reviews summary↘︎
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About

This app helps Tesla employees and partners manage daily operations, including customer education and support. It's also used by certified installers and electricians for preparing, installing, and commissioning Tesla products.

✓Manage daily operations
✓Customer education
✓Customer support
✓Prepare installations
✓Install and commission products
Show original description

What users say

Summarized from real user reviews of Tesla One. Based on 292 reviews and a 3.0/5 average, it highlights the 6 positives and 12 negatives reviewers mention most about this Business app.

Positive things

  • ✅Seamless commissioning experience for wall connectors
  • 👍User-friendly interface once login method is understood
  • 🎓Excellent installer training videos and educational content
  • 🔧Ability to manage WiFi settings and device configuration
  • ⚡Works flawlessly on Android devices
  • 🎯All-in-one app for employees and installers

Negative things

  • 🐛Frequent app freezing and crashes
  • ❌Non-functional for regular consumers/homeowners
  • 🔐Confusing login process and unclear authentication requirements
  • 📱Significant iOS/iPhone compatibility issues
  • ⚠️Removed web interface forcing mandatory app usage
  • 🚫Forced updates during work hours causing service disruptions
  • 🔌WiFi connectivity problems and unstable connections
  • 😤Poor feature parity with previous web-based solution
  • 🔒Excessive privacy permissions required (location tracking)
  • 🎯Designed primarily for employees, not end-users
  • ⚙️Overly complicated setup process with unnecessary steps
  • 🔄Removed customization options (e.g., backup reserve percentages)
See all reviews

What's New in Tesla One

26.15.0

August 3, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

App Completely Unresponsive

Reconfigured my home network and needed to re-deploy the wall connector in my garage. It worked when i first installed it but now the app hangs at the install screen, unresponsive to any input. Issue persists through deletion/ reinstallation of app.
zacisfloodzacisflood

最差劲的体验

地下车库本来就信号差。 验证图片过程太复杂，图片根本刷不出来。 退出了就说操作过多，不给进了。 完全鸡肋的设定
有够倒霉的，信不过客户？有够倒霉的，信不过客户？

不知道谁做的 这么难用

每次打开都要重新找之前的链接无线网 操作好复杂。
lldejulldeju

一分都不想给，真的太难用了这app

下头
俩啊厉害啊我的啊俩啊厉害啊我的啊

Not able to get into wifi

I am not able to connect wifi . I find my wifi SSID when doing search . Even I put the modem next to Tesla charger . Still not able to connect
Chi tsangChi tsang
See 109 more reviews

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User experience

🐞

Reported Bugs

14 issues

App freezes on Face ID authentication screen

Bug

Crashes when scanning QR codes or barcodes

Bug

Unable to access jobs/equipment on install screen (iPhone)

Bug

App fails to connect to Powerwalls and wall connectors

Bug

Barcode scanning functionality unreliable

Bug

Phase detection failures during commissioning

Bug

App not saving device information after failed setup attempts

Bug

Login credentials rejected despite correct username/password

Bug

Mobile badge feature missing on iPhone despite rollout promises

Bug

Grid charging settings being reset unexpectedly

Bug

WiFi connection lost immediately after configuration

Bug

App unresponsive when selecting products (e.g., Powerwall)

Bug

Clock in/punch functionality not working properly

Bug

App not refreshing on Tesla WiFi or mobile data

Bug
✨

Requested Features

10 requests

Restore web interface for direct IP address access

Feature

Offline mode for clocking in/out without WiFi

Feature

Remove location permission requirement for time punch

Feature

Simplify login process with clearer instructions

Feature

Add troubleshooting video content

Feature

Restore granular backup reserve percentage control

Feature

Enable consumer/homeowner access without employee credentials

Feature

Improve WiFi network compatibility (WPA3 support)

Feature

Integrate scheduling functionality into main Tesla app

Feature

Mobile badge functionality for iPhone users

Feature

FAQ

What is Tesla One used for?

Tesla One is designed to help Tesla employees and partners manage their daily operations. This includes tasks related to customer education, customer support, and the preparation, installation, and commissioning of Tesla products.

Who can use the Tesla One app?

The Tesla One app is exclusively for Tesla employees, certified installers, partners, and electricians. It is not available for the general public.

Is Tesla One a free app?

Yes, based on the provided information, Tesla One is a free application. There are no mentions of costs, subscriptions, or in-app purchases.

What kind of operations can be managed with Tesla One?

Users can manage a range of daily operations, including customer education and support. For installers and partners, it facilitates the preparation, installation, and commissioning phases of Tesla products.