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Tesla One

Tesla One

For employees and partners

310 ratings
122 reviews
💼 Business
Free

Details

Released
June 30, 2022
Updated
October 28, 2026

Features

Background Location Access

Developer

Tesla, Inc.
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About

This app is designed exclusively for Tesla employees, certified installers, and partners to manage daily operations, prepare, install, and commission Tesla products. It offers features for customer education, support, and device configuration.

✓Manage daily operations
✓Customer education and support
✓Prepare, install, and commission
✓Manage WiFi settings
✓Device configuration
✓Installer training videos
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What users say about Tesla One

Reviews of Tesla One are mostly negative: the Business app is rated 3.0/5 from 310 App Store ratings. What users like most: seamless commissioning experience for wall connectors, user-friendly interface once login method is understood. Top complaints: frequent app freezing and crashes, non-functional for regular consumers/homeowners. Summarized from real user reviews.

Positive things

  • ✅Seamless commissioning experience for wall connectors
  • 👍User-friendly interface once login method is understood
  • 🎓Excellent installer training videos and educational content
  • 🔧Ability to manage WiFi settings and device configuration
  • ⚡Works flawlessly on Android devices
  • 🎯All-in-one app for employees and installers

Negative things

  • 🐛Frequent app freezing and crashes
  • ❌Non-functional for regular consumers/homeowners
  • 🔐Confusing login process and unclear authentication requirements
  • 📱Significant iOS/iPhone compatibility issues
  • ⚠️Removed web interface forcing mandatory app usage
  • 🚫Forced updates during work hours causing service disruptions
  • 🔌WiFi connectivity problems and unstable connections
  • 😤Poor feature parity with previous web-based solution
  • 🔒Excessive privacy permissions required (location tracking)
  • 🎯Designed primarily for employees, not end-users
  • ⚙️Overly complicated setup process with unnecessary steps
  • 🔄Removed customization options (e.g., backup reserve percentages)
See all reviews
+2

What's New in Tesla One

26.21.1

October 28, 2026

Bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Idots

Yal are using employee app
Rrxhjkd

无法加载企业账户

更新了app以后一直显示无法加载企业账户，根本用不了了
GWgptjnt wmjtn

Useless

One star is too generous. ‘Software update should take less then 2 minute’ biggest lie ever. Makes a 5 minute job a 60 min job. Constantly drops out of wifi from wall charger and can’t effectively do the software update. I hate this app.
JjeZ76

Works, mostly

I’ve been using it for over a year and it does what you need it to. I just wish apple wallet for badge was easier to setup. Took 7 months to finally get the add to wallet to appear. Just upgraded my phone and not back to not being able to add to wallet. So annoying cause I have to unlock the app to badge in now. And watch can’t open if not added to wallet. If anyone has a fix please teams me!
Show more
JLJohnny Lee92

Works like charm to configure wall charger

Make sure you have tesla wall charger wifi creds and connect to the charger through this app to configure charg speed etc

Also backup creds are inside the charger. Remove screws
OOmair9999
See 117 more reviews

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User experience

🐞

Reported Bugs

14 issues

App freezes on Face ID authentication screen

Bug

Crashes when scanning QR codes or barcodes

Bug

Unable to access jobs/equipment on install screen (iPhone)

Bug

App fails to connect to Powerwalls and wall connectors

Bug

Barcode scanning functionality unreliable

Bug

Phase detection failures during commissioning

Bug

App not saving device information after failed setup attempts

Bug

Login credentials rejected despite correct username/password

Bug

Mobile badge feature missing on iPhone despite rollout promises

Bug

Grid charging settings being reset unexpectedly

Bug

WiFi connection lost immediately after configuration

Bug

App unresponsive when selecting products (e.g., Powerwall)

Bug

Clock in/punch functionality not working properly

Bug

App not refreshing on Tesla WiFi or mobile data

Bug
✨

Requested Features

10 requests

Restore web interface for direct IP address access

Feature

Offline mode for clocking in/out without WiFi

Feature

Remove location permission requirement for time punch

Feature

Simplify login process with clearer instructions

Feature

Add troubleshooting video content

Feature

Restore granular backup reserve percentage control

Feature

Enable consumer/homeowner access without employee credentials

Feature

Improve WiFi network compatibility (WPA3 support)

Feature

Integrate scheduling functionality into main Tesla app

Feature

Mobile badge functionality for iPhone users

Feature

FAQ

Is Tesla One available for regular consumers?

No, Tesla One is designed exclusively for Tesla employees, certified installers, and partners. Regular consumers or homeowners cannot use this app.

What are the main issues users report with Tesla One?

Users report frequent app freezing and crashes, confusing login processes, and significant iOS/iPhone compatibility issues. Some also note a lack of customization options compared to previous solutions.

How often is Tesla One updated?

The latest version is 26.21.1, last updated on October 28, 2026. Users have reported forced updates during work hours causing service disruptions.

What devices does Tesla One support?

Tesla One supports both iPhone and iPad devices. It has also been noted to work flawlessly on Android devices.

Does Tesla One have ads?

No, Tesla One does not contain advertisements. It is a free application provided by Tesla, Inc.

What is the user sentiment for Tesla One?

The overall user sentiment for Tesla One is negative, with a rating of 3.0 stars from 310 ratings. Pros include a seamless commissioning experience and good installer training content, while cons heavily outweigh them.

What are the privacy concerns with Tesla One?

Users have expressed concerns about excessive privacy permissions required by Tesla One, specifically mentioning location tracking.

Is Tesla One a replacement for a web-based solution?

Yes, the removal of the web interface has forced mandatory app usage. However, users report poor feature parity with the previous web-based solution.