Tesla One

Tesla One

For employees and partners

299 ratings
118 reviews
Free

Details

  • Released
  • Updated
  • June 30, 2022
  • September 14, 2026

Features

Background Location Access

Tesla One screenshot #1 for iPhone
Tesla One screenshot #2 for iPhone
Tesla One screenshot #3 for iPhone
Tesla One screenshot #4 for iPhone
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About

This app helps Tesla employees and partners manage daily operations, including customer education and support. It's also used by certified installers and electricians for preparing, installing, and commissioning Tesla products.

Manage daily operations
Customer education
Customer support
Prepare installations
Install and commission products
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What users say

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+1

What's New in Tesla One

26.18.0

September 14, 2026

Bug fixes and improvements

User reviews

Works, mostly

I’ve been using it for over a year and it does what you need it to. I just wish apple wallet for badge was easier to setup. Took 7 months to finally get the add to wallet to appear. Just upgraded my phone and not back to not being able to add to wallet. So annoying cause I have to unlock the app to badge in now. And watch can’t open if not added to wallet. If anyone has a fix please teams me!
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Works like charm to configure wall charger

Make sure you have tesla wall charger wifi creds and connect to the charger through this app to configure charg speed etc

Also backup creds are inside the charger. Remove screws

sehr hilfreich

Die App war sehr hilfreich bei der Inbetriebnahme der Tesla Wallbox, die Anmeldung erfolgt mit den Tesla Account Daten (wie in der Tesla App)

App Completely Unresponsive

Reconfigured my home network and needed to re-deploy the wall connector in my garage. It worked when i first installed it but now the app hangs at the install screen, unresponsive to any input. Issue persists through deletion/ reinstallation of app.

Frozen App

Trying to lower my amps on my wall connector, typing the wall connector IP address into web browser had me download Tesla One. The app lets me log in, but the landing screen is completely frozen. Can’t do anything at all.

Developer apps

User experience

🐞

Reported Bugs

14 issues

App freezes on Face ID authentication screen

Bug

Crashes when scanning QR codes or barcodes

Bug

Unable to access jobs/equipment on install screen (iPhone)

Bug

App fails to connect to Powerwalls and wall connectors

Bug

Barcode scanning functionality unreliable

Bug

Phase detection failures during commissioning

Bug

App not saving device information after failed setup attempts

Bug

Login credentials rejected despite correct username/password

Bug

Mobile badge feature missing on iPhone despite rollout promises

Bug

Grid charging settings being reset unexpectedly

Bug

WiFi connection lost immediately after configuration

Bug

App unresponsive when selecting products (e.g., Powerwall)

Bug

Clock in/punch functionality not working properly

Bug

App not refreshing on Tesla WiFi or mobile data

Bug

Requested Features

10 requests

Restore web interface for direct IP address access

Feature

Offline mode for clocking in/out without WiFi

Feature

Remove location permission requirement for time punch

Feature

Simplify login process with clearer instructions

Feature

Add troubleshooting video content

Feature

Restore granular backup reserve percentage control

Feature

Enable consumer/homeowner access without employee credentials

Feature

Improve WiFi network compatibility (WPA3 support)

Feature

Integrate scheduling functionality into main Tesla app

Feature

Mobile badge functionality for iPhone users

Feature

FAQ

What is Tesla One used for?

Tesla One is designed to help Tesla employees and partners manage their daily operations. This includes tasks related to customer education, customer support, and the preparation, installation, and commissioning of Tesla products.

Who can use the Tesla One app?

The Tesla One app is exclusively for Tesla employees, certified installers, partners, and electricians. It is not available for the general public.

Is Tesla One a free app?

Yes, based on the provided information, Tesla One is a free application. There are no mentions of costs, subscriptions, or in-app purchases.

What kind of operations can be managed with Tesla One?

Users can manage a range of daily operations, including customer education and support. For installers and partners, it facilitates the preparation, installation, and commissioning phases of Tesla products.