Form Sumo Go vs Sandvik Remote Support

Supercharge your mobile staff with Form Sumo. No more paper and clipboards! Design your own forms and inspections to be used by your mobile teams out in the field. Publish lists like plant lists, company contacts, or standard documents. Our cloud service allows you to create your own customised forms using simple drag and drop. Once the form is created, your team members will see the new form on their device. The completed forms are automatically processed, then emailed (pdf or html format) or submitted to your corporate back-office system for futher processing. Typical uses are: - Safety audits - TAKE5 - VOC - Prestart checks - Journey management - Behavioural based observations - Inspections - Timesheets Imagine... - Completing a prestart on your equipment and have your maintenance department instantly notified of any defects and machine hours for the next service interval - Perform a property inspection complete with photos Rich form controls allow: - text - date and time - geolocation - signatures - multi-select lists - radio buttons - single-select lists - toggles (yes/no) - photos - freehand drawing ...and much more Form Sumo works completely offline, with completed forms stored and submitted once internet connectivity is available. A comprehensive and simple web API allows easy connection to your corporate data.

Sandvik Remote Support provides expert help for troubleshooting - Connect and share your view with a mobile device or smart glasses with the right remote expert. - Stream live-video to show the situation at the site. - Collaborate with video, audio and chat in order to get help and guidance from the expert instantly. - Resolve the issues faster and get the job done. Smart request handling system for experts - Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer. - See field worker’s view and the exact situation at the site. - Guide the work in real-time and send annotated images, documents and links to the field worker. - Resolve issues together with the field worker. Features - Video & audio communication - Offline mode - Chat - Annotation tools - File transfer and storage - Language translation - Request handling and session storage - User management - Support for mobile devices and smart glasses - Secure communications - Integration and customisation