UserZoom Live vs CyberFacility

Your opinion matters! Make an immediate impact on the products that you love and care about by sharing your opinion with the people that make and improve those products. With the Live UserZoom app you’ll be able to participate in user experience research sessions with a live moderator and provide feedback to top companies! If you want to be invited to these kind of sessions on a regular basis, you can register in our internal panel: intellizoom.com HOW DOES IT WORK? You can be invited to a live moderated session via email or while browsing the website of the company/organization that wants to perform the session. Before the session we will request access to your microphone and camera so that the conversation between you and the moderator is possible. Once the session has started the moderator will guide you through the tasks and questions that need feedback. He/She may also request your permission to record the session, you will always be clearly notified before any recording starts. WHO USES THE INFO COLLECTED? The companies/organizations that created the studies are solely responsible for the data collected and how it's managed. The purpose of these studies is to help improve the products and services of the companies/organizations that created them. Live UserZoom app collects and stores your responses when you participate in a session. This may include audio and video recordings made using your camera and microphone during the session. You will always be clearly notified before any recording starts. Important: the Live UserZoom app is only active when participating in a research session. In case you are not actively participating in a session, the app won’t record anything nor collect any data.

Civicom CyberFacility® enables you to attend and facilitate interviews and focus groups from your mobile device. Conduct your research virtually, with moderators, clients, and respondents all joining the interview or focus group from their own individual locations. With Civicom's world class technical support, researchers can achieve better project success using the CyberFacility platform. Features: - Broadcast meeting audio and video recordings - Proprietary audio conferencing technology for crystal-clear audio - Dedicated technical support during the whole session - Share, view, and control presentations or stimuli - Participate in chat, polls, and Q&A - Chat with clients and technicians behind the scenes - Customize audience access - Audio masking and video blurring capabilities - Access recorded meeting files - GDPR and HIPAA compliance - Request transcripts - Simultaneous translation - Training/pre-project run-through with research moderator - Configuration set-up for online room - Coordinating with project manager and recruiting firm