My Chatham vs DoorLoop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Chatham
Connect with local government and community services through a user-friendly mobile interface. Submit general questions and non-emergency service requests, track their status, and receive updates.
- Submit general questions
- Report non-emergency service requests
- Pinpoint issue locations
- Attach photos to requests
- Receive status update notifications
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My Chatham links residents with the services and information they need to enjoy their community and stay connected with local government in just a few clicks. This mobile app allows you to submit general questions and non-emergency service requests – all from the convenience of your smartphone. The Request for Service feature allows citizens to easily submit request like: pothole repair, property maintenance issues, missed trash collection, and animal control issues. This app provides residents with an easy way to report a service request for action and resolution. The My Chatham app allows you to pinpoint the issue location, attach photos from your mobile device, and receive automatic notifications of status updates as your requests are fulfilled.
DoorLoop
This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.
- Manage entire rental portfolio
- Process applications and background checks
- Track rent payments and ledgers
- Review financials and reports
- Manage maintenance requests
- Online rent payments for tenants
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Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.
Screenshots
Verdict
The clearest difference is rating: DoorLoop at 4.8 against My Chatham's 3.5. DoorLoop also leads on review sentiment (39% vs 0%) and update cadence (monthly vs every 60 months). My Chatham's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DoorLoop holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: DoorLoop has 6.7K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of My Chatham's written reviews are positive against 39% of DoorLoop's.
My Chatham ships an update every 60 months, DoorLoop monthly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | My Chatham | DoorLoop |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (2 ratings) | 4.8 (6.7K ratings) — better |
| Positive reviews | 0.0% of reviews | 39.1% of reviews — better |
| Number of ratings | 2 | 6.7K — better |
| Update frequency | Every 60 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 31 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | Chatham County Board of Commissioners | DoorLoop Inc |
Customer experience
My Chatham
DoorLoop
Bugs and requests
My Chatham
Not enough reviews yet to summarise bugs or requests.
DoorLoop
Reported bugs
5 issues- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems
Requested features
6 requests- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting
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- Integration with other property management tools
In-app purchases
My Chatham
No in-app purchases
DoorLoop
No in-app purchases









