Comparison

IG Wealth vs Metro Bank Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IG Wealth

Securely access your IG Wealth Management accounts from your mobile device. View your financial plan, portfolio snapshot, account statements, and recent transactions. Receive paperless statements and important updates anytime, anywhere.

Highlights
  • Account access
  • Financial plan viewing
  • Portfolio snapshot
  • Transaction history
  • Account statements
  • Paperless statements
Features
Read full description

This app is intended for use by clients of IG Wealth Management (Canada). Easy and secure access to your IG Wealth Management accounts from your mobile device or tablet — anywhere and at any time. • Access to your IG Living Plan™ and assessment, as well as financial recommendations from your consultant • Secure and convenient access to your IG accounts • An immediate, up-to-date snapshot of your portfolio, including the most recent transactions • A detailed breakdown of your asset mix (including fixed income, equities, cash equivalents, etc.) • Account statements, transactions and tax documents going back seven years • Up-to date details of each account, including its current market value, rate of return, holdings contained within it and recent activity • Paperless statements and notifications when new statements are ready • Important updates about your accounts and statements The IG Wealth app is free to download. If you haven’t registered for Online Access yet, you can register through the app in three easy steps. You will need the client, loan or policy number that appears on your statements. Online Access and Mobile App Support: onlineaccess@ig.ca 1-877-796-3788 (M-F 7 a.m. to 7 p.m. CT) Investment Questions? For questions regarding investments, tax planning, insurance and estate planning, please contact your IG Wealth Management Consultant. Mortgage Questions? For any questions regarding mortgages, please contact your Mortgage Planning Specialist. If you need assistance immediately and your IG Wealth Management Consultant can't be reached, please call our Mortgage Contact Centre: 1-800-328-6488 (M-F, 7 a.m. to 7 p.m. CT).

About

Metro Bank Authenticator

This app provides a secure and convenient way for Metro Bank Business customers to authenticate online banking actions. It replaces the need for a physical security device, allowing for quick verification of logins, payments, and account changes directly from your mobile.

Highlights
  • Authenticate online banking actions
  • Secure login verification
  • Approve new payment setups
  • Confirm account changes
  • Replaces physical security devices
  • Convenient mobile authentication
Features
Read full description

We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s on our app, online or face to face. We’re here to make your life (and your banking) easier, which is why we’ve created our Authenticator app for our Metro Bank Business customers. Need some help? Our Local Business Managers and Relationship Managers are on hand to support you and your business. Features: You can use this app to authenticate certain actions on your Metro Bank Business online banking, like logging in, setting up new payments, or making changes to your account. It only takes a few taps – and there’s no need to worry about finding your physical security device. Metro Bank’s Authenticator app is available for customers registered for Commercial Online Banking and Business Online Plus. Standard data charges from your mobile service provider may apply. Help and support: If you experience any issues downloading or registering the Metro Bank Authenticator app, please visit us in store or call us on 0345 08 08 500. Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. more

Screenshots

IG Wealth4 screens
Metro Bank Authenticator3 screens

Verdict

The call

The clearest difference is update cadence: IG Wealth at every 3 months against Metro Bank Authenticator's every 12 months. IG Wealth also leads on review sentiment (12% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

IG Wealth ships an update every 3 months, Metro Bank Authenticator every 12 months. Both last shipped on October 29, 2026.

Scorecard2 real differences · 8 level
IG Wealth versus Metro Bank Authenticator: the parameters behind the verdict, then further details
ParameterIG WealthMetro Bank Authenticator
PriceFreeFree
Rating3.1 (204 ratings) — better—
Positive reviews11.9% of reviews — better0.0% of reviews
Number of ratings204 — better—
Update frequencyEvery 3 months — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.514.0 — better
Further details — not scored
Size8 MB12 MB
Age rating4+4+
DeveloperIG Wealth ManagementMetroBank

Customer experience

IG Wealth

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews67 reviews
Positive11.9%
Neutral7.5%
Negative80.6%

Metro Bank Authenticator

Written reviews20 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

IG Wealth

Reported bugs

47 issues
  • App closes or crashes when opening documents (statements, tax documents)
  • Tutorial pop-up blocks interaction
  • Message pops up on login, greys out overview, and cannot be closed or scrolled
  • App closes when trying to view online statements after changing iPhone
  • App rejects password and disables Face ID, then repeats after reset
Show 42 more
  • Latest iOS version wiped out FaceID
  • Year-to-date earnings not updated
  • Money moved around not reflected in accounts
  • FaceID login does not work, password field not configured for Apple passwords
  • App glitchy and doesn't load properly
  • App won't show or download documents, brief flash then returns to main page
  • App locks after viewing two accounts and cannot refresh
  • Documents closed just after opening
  • Impossible to see documents on iPad or iPhone
  • App opens and closes immediately after selecting a document
  • App flashed documents on screen only to erase almost immediately
  • App doesn't remember user for 30 days
  • Face ID login option removed
  • App locks up and shows nothing after surfing through accounts
  • Rate of return stats not current
  • Hard to read transaction details
  • Constantly having to complete dual factor authentication
  • Touch and facial login no longer works after latest update
  • Two-step feature is garbage
  • Facial recognition removed and not added back
  • Two-factor authentication texts back to the same device
  • Drop-down fields coming up empty
  • Last update locked user out for days
  • Face ID has not worked since last update
  • Biometric recognition used to work and now it's broken
  • App doesn't load 40% of the time
  • App is clunky and needs overhauling
  • App instable and poorly made
  • Does not require double identification
  • App not always loading
  • Sometimes only in English
  • App freezes frequently and doesn't allow access to credentials page
  • Last update shows double the money
  • Bad design and bad visual layout
  • Takes up to 2 minutes to connect and view data
  • Download new version, can't access app, just blue screen
  • App doesn't remember username
  • App barely works, painfully slow, navigation issues
  • App doesn't open after last iPhone update
  • App doesn't display full screen on iPads
  • Generates Error 500: java.lang.OutOfMemoryError: Java heap space on iPhone
  • Error on startup: « Error 500: java.lang.OutOfMemoryError: Java heap space »

Requested features

9 requests
  • More up-to-date information and graphs
  • Ability to make fonts larger and easier to read
  • Zoom functionality on iPad
  • Charting function for investment performance
  • Dark mode option
Show 4 more
  • Improved accessibility options
  • Face ID/Touch ID login option
  • Remember username feature
  • French version of the app

Metro Bank Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IG Wealth

No in-app purchases

None

Metro Bank Authenticator

No in-app purchases

Questions

Is IG Wealth free?
IG Wealth is free to download, with no in-app purchases.
Is Metro Bank Authenticator free?
Metro Bank Authenticator is free to download, with no in-app purchases.
Do IG Wealth or Metro Bank Authenticator have ads?
Neither IG Wealth nor Metro Bank Authenticator shows ads.
Which is updated more often, IG Wealth or Metro Bank Authenticator?
IG Wealth ships an update every 3 months, and Metro Bank Authenticator every 12 months. Most recently, IG Wealth was updated on October 29, 2026 and Metro Bank Authenticator on October 29, 2026.

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