Adaptive vs LumaGo

Adaptive digitalises paratransit services offered by cities. Users of the service can place, modify or review their trip requests through the App (or by a call) and routes are suggested automatically to the Driver, having considered the special requirements of every user (i.e. wheelchair adapted seats, time for entering/leaving the vehicle, etc.). This permits users to make requests much less in advance, resulting in a better service and greater freedom of movement.

Getting around Downtown Petaluma has never been easier! LumaGo is the newest addition to Petaluma Transit’s services, offering safe, reliable, and affordable on-demand transportation at your fingertips. Whether you're heading to work, grabbing groceries, or exploring the local scene, LumaGo makes your journey simple. With just a few taps, you can book a ride, and our smart technology will calculate the fastest, most efficient route to get you from your pick-up location to your destination. LumaGo is designed to complement Petaluma Transit’s fixed-route and paratransit services, giving you even more flexibility and convenience. Experience the future of transit in Petaluma—download, book, and ride with LumaGo today! HOW IT WORKS: - Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers. - You’ll receive an estimated time of arrival when booking your trip. This will automatically update as your vehicle makes its way to you. - When your driver arrives, please promptly board the vehicle. - There may be other passengers on board, and your trip might include a few additional stops along the way! SHARING YOUR TRIP: Our algorithm matches riders headed in the same direction. This means you get the convenience of a private ride with the efficiency and reliability of a shared one. RELIABLE: Track your ride as the driver approaches your location and while you're on the vehicle. ACCESSIBLE: Our vehicles are ADA accessible and equipped with a wheelchair lift, ensuring that everyone in our community can ride with ease. Plus, our vehicles have bicycle racks, so you can bring your bike along for the ride. Questions? Reach out at LumaGo@cityofpetaluma.org or call 877-778-LUMA Loving your experience so far? Give us a 5-star rating!