Comparison

Helpy vs Smart Prо

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Helpy

Streamline service desk operations with individual chat threads for each inquiry. This app helps coordinate staff and monitor service quality through ratings. Employees can easily join using invitation links or QR codes.

Highlights
  • Organized service desk workflow
  • Individual chat for each inquiry
  • Staff coordination
  • Service quality ratings
  • Invitation link/QR code access
Features
Read full description

Helpy is used to organize the service desk workflow, each enquiry gets its own separate chat. The application facilitates the coordination of a service desk staff and control of the quality of service ratings. Employees can connect to the application via an invitation link or a QR code.

About

Smart Prо

Manage your business orders, track deliveries, and access supplier information. Features include barcode scanning for product lookup, order status updates, and return control. Stay informed with retail news and exclusive offers.

Highlights
  • Easy order processing
  • Supplier access
  • Barcode scanning (Scan&Go)
  • Order and delivery tracking
  • Return control
  • Analytics and reports
  • Contact trading representatives
Features
Read full description

Компания «Сладкая жизнь» разработала мобильное приложение Smart Pro для быстрого решения релевантных вопросов. Вас ждут тысячи возможностей со Smart Pro! Легкое оформление заказа: Доступ ко всем ключевым поставщикам: Сладкая жизнь плюс, Свит Лайф Фудсервис, НФК Находите товар по штрих-коду с функцией Scan&Go Интуитивно понятный поиск позиций по всему каталогу, удобный фильтр товаров Онлайн отслеживание заказа и доставки с локацией машины Контроль возвратов Аналитика: Выгрузка накладных и возможность автоматической постановки товара на приход Отчёты по выборке и доставленной бонусной продукции Индивидуальный прайс по всему ассортименту Обратная связь: Контакты торговых представителей и водителей в приложении с графиком посещения Возможность быстрой связи со всеми поставщиками Индивидуальный подход: Эксклюзивные акции и спецпредложения Релевантные новости о ритейле каждую неделю Легкая регистрация и бесплатный доступ Работа с системой Меркурий Приложение Smart Pro предоставляет возможность подключения к партнерской программе «Авокадо» всего за один клик! Быстро присоединяйтесь к одной из самых успешных сетей и наслаждайтесь всеми преимуществами сотрудничества: специальными условиями на продукцию, профессиональным маркетинговым сопровождением, эксклюзивными товарами с привлекательными ценами и многими другими возможностями. Повышайте свои доходы и расширяйте круг клиентов прямо сейчас! Авокадо – это лучшая из самых популярных и востребованных франшиз в России согласно рейтингу «ИнфоЛайн». Скачайте Smart Pro для эффективного управления бизнесом в режиме онлайн!

Screenshots

Helpy4 screens
Smart Prо4 screens

Verdict

The call

The clearest difference is rating: Smart Prо at 4.8 against Helpy's 3.9. Smart Prо also leads on review sentiment (29% vs 17%) and ratings volume (48 vs 7). Helpy's advantage is update cadence (every 2 weeks vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart Prо holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Smart Prо has 48 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 17% of Helpy's written reviews are positive against 29% of Smart Prо's.

UpkeepUpdate frequency

Helpy ships an update every 2 weeks, Smart Prо monthly. The most recent releases landed on October 8, 2026 and October 12, 2026 respectively.

Scorecard4 real differences · 6 level
Helpy versus Smart Prо: the parameters behind the verdict, then further details
ParameterHelpySmart Prо
PriceFreeFree
Rating3.9 (7 ratings)4.8 (48 ratings) — better
Positive reviews16.7% of reviews28.6% of reviews — better
Number of ratings748 — better
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.714.0 — better
Further details — not scored
Size16 MB75 MB
Age rating4+4+
DeveloperSimply Good SoftwareLLC Sladkaya Zhizn Plus

Customer experience

Helpy

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%
Written reviews6 reviews
Positive16.7%
Neutral16.7%
Negative66.7%

Smart Prо

All ratings48 ratings
Positive95.8%
Neutral0.0%
Negative4.2%
Written reviews56 reviews
Positive28.6%
Neutral8.9%
Negative62.5%

In-app purchases

None

Helpy

No in-app purchases

None

Smart Prо

No in-app purchases

Questions

Is Helpy free?
Helpy is free to download, with no in-app purchases.
Is Smart Prо free?
Smart Prо is free to download, with no in-app purchases.
Which has better reviews, Helpy or Smart Prо?
Smart Prо is rated higher. Helpy averages 3.9 out of 5 from 7 ratings, while Smart Prо averages 4.8 from 48 ratings.
Do Helpy or Smart Prо have ads?
Neither Helpy nor Smart Prо shows ads.
Which is updated more often, Helpy or Smart Prо?
Helpy ships an update every 2 weeks, and Smart Prо monthly. Most recently, Helpy was updated on October 8, 2026 and Smart Prо on October 12, 2026.

Other comparisons