Comparison

My Cloud OS 5 vs QNAP Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Cloud OS 5

Access, back up, and share your digital content from multiple devices on your private network. This app offers secure remote access to your files, photos, and videos, with enhanced media viewing and collaboration features.

Highlights
  • Automatic backups from multiple devices
  • Remote access to files anywhere
  • Easy sharing and collaboration
  • Optimized photo and video viewing
  • Stream movies and music
  • Secure data privacy
Features
Read full description

Introducing My Cloud OS 5 Welcome to our fresh new My Cloud NAS software ecosystem featuring our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. My Cloud OS 5 helps you easily back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud NAS, on your own private network, and without costly subscriptions. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection. COLLECT YOUR CONTENT IN ONE PLACE Set up automatic backups to save content from your multiple devices on your private My Cloud NAS. And with your files, photos, and videos organized in one place on your own network, you can easily streamline access to manage your projects and optimize workflows. ACCESS REMOTELY The My Cloud OS 5 mobile app makes your content available to your smartphone or tablet with an Internet connection, whether you’re at home or away. Stop lugging around external drives when you travel and simply access your important files with your smartphone or tablet. EASY SHARING AND COLLABORATION Easily share content with friends, family, and colleagues, or invite them to access your My Cloud NAS for seamless collaboration. My Cloud OS 5 makes it easy to share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet. OPTIMIZED MULTI-MEDIA EXPERIENCE My Cloud OS 5 delivers a beautiful photo and video viewing experience, so you get the most out of your multi-media library. • Better Photo Viewing and Sharing: Preview RAW and HEIC photos before sending. Create albums to collect and organize photos for projects, special events, or just memories you want to share. Then, you can invite others to view or even add in their own photos. • Sharper Video Sharing: Share high-quality video with friends, family or clients without compromising on resolution. • Smooth Streaming: Download the Twonky Server or Plex Media Server to smoothly stream movies and music playlists stored on your My Cloud NAS to your TV, home entertainment system or mobile device. Key App Features: - Easily back up and organize high volumes of content from multiple smartphones and tablets on your private My Cloud NAS - Remotely access all the content saved on your private My Cloud NAS without costly subscriptions - Share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet - Create an Album so you can easily share photos and videos with colleagues, clients, or family - Smoothly stream movies and music playlists stored on your My Cloud NAS to your mobile device For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

About

QNAP Authenticator

Enhance your account security with this mobile app that provides 2-Step Verification and Passwordless Login. It offers multiple verification methods, including login approval, QR code scanning, and online codes, with TOTP support for offline use and third-party accounts.

Highlights
  • 2-Step Verification
  • Passwordless Login
  • Login Approval
  • QR Code Verification
  • Online Verification Code
  • Time-based One-Time Password (TOTP)
  • Offline TOTP generation
Read full description

QNAP Authenticator is a free app that adds an extra layer of security to your accounts by using your mobile device to verify your login. You can authenticate your identity using 2-Step Verification or Passwordless Login and choose from multiple verification methods. 【Requirements】 - QNAP NAS running QTS 5.1.0 (or later) - iOS 15 (or later) 【Major features of QNAP Authenticator】 - Supports 2-Step Verification and Passwordless Login - Supports scanning a QR code to quickly add an account - Supports the following verification methods:  1.Login Approval: Approve a login request with just a tap  2.QR Code: Scan a QR code to verify a login request  3.Online Verification Code: Receive a code sent from your QNAP device for verification  4.Time-based One-Time Password (TOTP): Generate a code automatically renewed for verification Login Approval, QR Code, and Online Verification Code require a connection to your NAS, whereas TOTP can work offline. This method also supports verifying third-party accounts from Google, Microsoft, Facebook, GitHub, and other service providers that have implemented their authentication following the TOTP standard.

Screenshots

My Cloud OS 54 screens
QNAP Authenticator4 screens

Verdict

The call

The clearest difference is rating: My Cloud OS 5 at 4.8 against QNAP Authenticator's 1.9. My Cloud OS 5 also leads on review sentiment (51% vs 20%) and ratings volume (16K vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Cloud OS 5 holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: My Cloud OS 5 has 16K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 51% of My Cloud OS 5's written reviews are positive against 20% of QNAP Authenticator's.

UpkeepUpdate frequency

My Cloud OS 5 ships an update every 2 months, QNAP Authenticator every 3 months. The most recent releases landed on November 15, 2026 and November 12, 2026 respectively.

Scorecard3 real differences · 7 level
My Cloud OS 5 versus QNAP Authenticator: the parameters behind the verdict, then further details
ParameterMy Cloud OS 5QNAP Authenticator
PriceFreeFree
Rating4.8 (16K ratings) — better1.9 (14 ratings)
Positive reviews51.0% of reviews — better20.0% of reviews
Number of ratings16K — better14
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size104 MB44 MB
Age rating17+4+
DeveloperWestern Digital Technologies, Inc.QNAP Systems, Inc.

Customer experience

My Cloud OS 5

All ratings16,223 ratings
Positive95.8%
Neutral2.6%
Negative1.6%
Written reviews298 reviews
Positive51.0%
Neutral8.7%
Negative40.3%

QNAP Authenticator

All ratings10 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews10 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Bugs and requests

My Cloud OS 5

Reported bugs

4 issues
  • App crashes and login issues
  • Incompatibility with newer iOS versions
  • Unreliable remote connectivity
  • Slow or incomplete file indexing

Requested features

5 requests
  • Ability to download/save files offline
  • Improved file browsing and search
  • Folder-level backup options
  • Better media organization and playback
  • More flexible access and sharing controls

QNAP Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Cloud OS 5

No in-app purchases

None

QNAP Authenticator

No in-app purchases

Questions

Is My Cloud OS 5 free?
My Cloud OS 5 is free to download, with no in-app purchases.
Is QNAP Authenticator free?
QNAP Authenticator is free to download, with no in-app purchases.
Which has better reviews, My Cloud OS 5 or QNAP Authenticator?
My Cloud OS 5 is rated higher. My Cloud OS 5 averages 4.8 out of 5 from 16K ratings, while QNAP Authenticator averages 1.9 from 14 ratings.
Do My Cloud OS 5 or QNAP Authenticator have ads?
Neither My Cloud OS 5 nor QNAP Authenticator shows ads.
Which is updated more often, My Cloud OS 5 or QNAP Authenticator?
My Cloud OS 5 ships an update every 2 months, and QNAP Authenticator every 3 months. Most recently, My Cloud OS 5 was updated on November 15, 2026 and QNAP Authenticator on November 12, 2026.

Other comparisons