Telesheba vs My Ethiotel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Telesheba
This app allows Bangladesh Telecommunications Company Limited (BTCL) subscribers to submit service complaints, apply for new telephone and internet connections, and view/pay bills. Users receive notifications on complaint status and can apply for prepaid services.
- Submit service complaints
- Apply for new connections
- View and pay bills
- Track complaint status
- Receive bill via email/SMS
- Prepaid recharge
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Telesheba is a public service oriented application. It enables the subscribers of Bangladesh Telecommunications Company Limited (BTCL) to complain about the services (Telephone, Internet-GPON and ADSL, Bill etc.) provided by BTCL. The complaints submitted by subscribers will automatically notify the respective officers of BTCL so that they (BTCL Officers) can fix the complaints and notify the subscribers too. BTCL subscribers can get the complaints' status through this app and give their feedback. Telesheba also allows people to submit application for new telephone and internet (ADSL and GPON) connection. Moreover, subscribers can view their bill using this app and register their email address and mobile number to get their monthly bill via email and SMS. Subscriber also apply for prepaid telephone and Internet (GPON and ADSL) and payment the demand note by using this App. It's easy to complain and apply for new connection. Just sign up with your valid email address and 11 digit mobile number. After sign up you can login with your email address or 11 digit mobile number. Main Features: 1. Telephone, Internet and Bill Complaint 2. Online Application for Telephone and Internet Connection 3. View Bill using App and Receive Monthly Bill via Email/SMS 4. Details about Submitted Complaint and Application 5. Notifications for Any Actions on Complaint/Application 6. Bill Payment 7. Shifting Application 8. Prepaid Recharge.
My Ethiotel
Manage your Ethio telecom mobile services with ease. Purchase packages, send gifts, top up airtime, and pay bills. Locate nearby shops and access customer support directly from your device.
- Purchase mobile packages
- Send packages as gifts
- Top up airtime
- Manage mobile recharge
- Perform bill payments
- Locate nearby shops
- Access customer support
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My Ethiotel App. – Everything you need in the palm of your hand! With My Ethiotel App you can get any desired Ethio telecom mobile packages or send as a gift to your friends, families, and beloved ones. My Ethiotel App will let you top up airtime easily, manage your mobile recharge tasks as well as perform bill payments of your services or any desired other numbers. For your needs to locate Ethio telecom shops you can easily search nearby shops or get the direction to go directly to the shop in the mobile application. My Ethiotel App allows to have more control of your own mobile services and get support for any inquiries via our customer center or through live interaction with our customer service advisors.
Screenshots
Verdict
The clearest difference is rating: My Ethiotel at 3.1 against Telesheba's 1.5. My Ethiotel also leads on ratings volume (255 vs 22) and review sentiment (17% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Ethiotel holds the better App Store score, 3.1 against 1.5. That said, the two scores are not equally well evidenced: My Ethiotel has 255 ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 7% of Telesheba's written reviews are positive against 17% of My Ethiotel's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 17, 2026 and September 24, 2026 respectively.
| Parameter | Telesheba | My Ethiotel |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (22 ratings) | 3.1 (255 ratings) — better |
| Positive reviews | 6.7% of reviews | 17.2% of reviews — better |
| Number of ratings | 22 | 255 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 11.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Bangladesh Telecommunications Company Limited | Ethio telecom |
Customer experience
Telesheba
My Ethiotel
Bugs and requests
Telesheba
Not enough reviews yet to summarise bugs or requests.
My Ethiotel
Reported bugs
16 issues- Login page freezes and prevents access
- App crashes on startup or during use
- Password reset broken with locked security questions
- Session doesn't persist - requires re-login every time
- Update notifications appear but updates won't install
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- Text rendering issues with invisible fonts
- Error messages display with invisible text
- Buttons unresponsive or misaligned
- Blank tabs in balance section
- Airtime display cut off - hours not visible
- Incompatible with iOS 16 and newer versions
- Incompatible with iPhone SE and older models
- App freezes when converting packages
- Server connection failures
- Dark mode incompatibility
- Verification code issues on iPad without SMS
Requested features
10 requests- Biometric login (fingerprint/face recognition)
- Auto-fill functionality for login credentials
- Offline application capabilities
- USSD code support in app
- Balance checking feature
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- Call me back service (send call me's)
- Credit balance on demand
- Full access to all Ethiotel services like CRBT
- Back button navigation
- Better app store visibility/ranking
In-app purchases
Telesheba
No in-app purchases
My Ethiotel
No in-app purchases
