My Ethiotel

My Ethiotel

by Ethio telecom

255 ratings
63 reviews
Free

Details

  • Released
  • Updated
  • November 13, 2020
  • July 9, 2025

Features

My Ethiotel screenshot #1 for iPhone
My Ethiotel screenshot #2 for iPhone
My Ethiotel screenshot #3 for iPhone
My Ethiotel screenshot #4 for iPhone
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About

Manage your Ethio telecom mobile services with ease. Purchase packages, send gifts, top up airtime, and pay bills. Locate nearby shops and access customer support directly from your device.

Purchase mobile packages
Send packages as gifts
Top up airtime
Manage mobile recharge
Perform bill payments
Locate nearby shops
Access customer support
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What users say

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What's New in My Ethiotel

2.1.3

July 9, 2025

Customers can travel with confidence! The MyEthioTel app empowers users to instantly manage their roaming services without needing to contact customer support or visit a physical store. It allows them to activate, deactivate, buy packages, and top-up deposits with just a few taps. Users can stay connected with voice, text, and data wherever their journey takes them, all from their preferred device. Other security updates.

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User reviews

Ui is very bad

The UI is very bad I can’t see a text or such thing because of the dark color so it has to be fix the text should be visible

Wasted potential

I love what this app is capable of but It is too bugged to be as good as it can be
-The balance shows many blank tabs that don’t show anything
-The airtime text is out of sight and only shows minutes and seconds, can not see the hour because it is out of page
-Login is buggy and I have to enter my phone number and password manually. It’s very tedious so it’s better if you set up autofill or biometric login,
I will gladly give 5 stars if these issues can be fixed
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1 Star Because Zero Isn’t an Option

This app was decent at launch, but now? A dumpster fire. The password reset is broken (security questions are locked), the UI is a joke (who makes text the SAME COLOR as the background?), and warning pop-ups are invisible, all you see is an 'Ok' button floating in the void.

I’m giving you one star only because it’s the lowest rating allowed. Developers, if you’re this determined to sabotage your own app, just delete it. Otherwise, FIX THIS MESS.
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Weak internet

The worst internet ever I recommend using safaricom way better than this telecom

Rubbish App

After Updating it was supposed to improve but on the contrary, it always asks to re-sign eventhough u selected remeber me. Totally ridiculous app from etc.

Developer apps

User experience

🐞

Reported Bugs

16 issues

Login page freezes and prevents access

Bug

App crashes on startup or during use

Bug

Password reset broken with locked security questions

Bug

Session doesn't persist - requires re-login every time

Bug

Update notifications appear but updates won't install

Bug

Text rendering issues with invisible fonts

Bug

Error messages display with invisible text

Bug

Buttons unresponsive or misaligned

Bug

Blank tabs in balance section

Bug

Airtime display cut off - hours not visible

Bug

Incompatible with iOS 16 and newer versions

Bug

Incompatible with iPhone SE and older models

Bug

App freezes when converting packages

Bug

Server connection failures

Bug

Dark mode incompatibility

Bug

Verification code issues on iPad without SMS

Bug

Requested Features

10 requests

Biometric login (fingerprint/face recognition)

Feature

Auto-fill functionality for login credentials

Feature

Offline application capabilities

Feature

USSD code support in app

Feature

Balance checking feature

Feature

Call me back service (send call me's)

Feature

Credit balance on demand

Feature

Full access to all Ethiotel services like CRBT

Feature

Back button navigation

Feature

Better app store visibility/ranking

Feature

FAQ

What can I do with this app?

This app allows you to manage all your Ethio telecom mobile services. You can purchase and send mobile packages as gifts, top up your airtime, manage recharge tasks, and pay bills for your services or other numbers. It also helps you locate nearby Ethio telecom shops and provides access to customer support.

How do I find Ethio telecom shops?

The app features a shop locator function. You can easily search for nearby Ethio telecom shops directly within the application. It can also provide directions to guide you to the shop.

Is this app free to use?

Yes, the application is free to download and use. There are no upfront costs associated with accessing its features for managing your Ethio telecom services.

What if I need help with my services?

The app provides direct access to customer support. You can get assistance for any inquiries through the customer center or by interacting live with customer service advisors within the application.

Can I pay bills for other people?

Yes, the app allows you to perform bill payments for your services or any desired other numbers. This means you can conveniently pay bills for friends or family members through the application.