Stopped working on iOS 27
It’s been 3 weeks now and the app is still not working says “please insert sim” while a sim is already there. the support told me they released an update but i did not receive any update, ended up redownloading the app just in case but nothing changed. Very frustrating honestly. Tele needs to address this issue, come on now
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🚨 Stopped working after iOS 27 update
The app worked perfectly before updating to iOS 27. Same iPhone, same SIM, same number—but now I get: “Please insert the SIM card associated with your telebirr account.”
The SIM is inserted and unchanged. This looks like an iOS 27 compatibility issue. Please investigate and release a fix urgently. Users are currently unable to access their accounts.
The SIM is inserted and unchanged. This looks like an iOS 27 compatibility issue. Please investigate and release a fix urgently. Users are currently unable to access their accounts.
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Insert SIM card Error
I just like to point out that Even after the “Error Fix” update, the “Insert SIM card” error still persist and had to revert to USSD to use the service.
Not Working After iOS 27 Update
It stopped working after upgrading my iPhone to iOS 27. It was working normally before the update, but since upgrading, I’m unable to use the app.
I’ve already tried the usual troubleshooting steps, but the issue persists. Please investigate the app’s compatibility with iOS 27 and release an update as soon as possible. This is an essential financial service, so being unable to access it is very inconvenient.
I’ve already tried the usual troubleshooting steps, but the issue persists. Please investigate the app’s compatibility with iOS 27 and release an update as soon as possible. This is an essential financial service, so being unable to access it is very inconvenient.
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App not Working outside of Ethiopia.
I went to Ethiopia last July and August. I am Ethiopian Diaspora with yellow ID. I used tell birr. It easy and reliable. My issue is I have money left in my account and I can’t use the app any longer. Because it needs data from registered phone number. Also not allowed me to connect using WiFi.




