telebirr User Reviews

Customer Experience

Positive experience33.7% of reviews
Neutral12.9% of reviews
Negative experience53.4% of reviews

~ Based on 178 written reviews from the US App Store.

What users say

Is telebirr Safe?

telebirr appears mostly safe based on user ratings. AppsHunter Safety Score for telebirr is 72/100.

This assessment is based on 1,515 user ratings, with an App Store average of 3.6/5.

Safety Analysis

63.2% of ratings point to a safe experience
7.9% of ratings suggest some concerns
28.8% of ratings point to a risky experience

~ Based on 1,515 App Store ratings for telebirr.

Is telebirr Legit?

telebirr appears to be a legitimate app. AppsHunter Legitimacy Score for telebirr is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Insert SIM card Error

I just like to point out that Even after the “Error Fix” update, the “Insert SIM card” error still persist and had to revert to USSD to use the service.

Not Working After iOS 27 Update

It stopped working after upgrading my iPhone to iOS 27. It was working normally before the update, but since upgrading, I’m unable to use the app.

I’ve already tried the usual troubleshooting steps, but the issue persists. Please investigate the app’s compatibility with iOS 27 and release an update as soon as possible. This is an essential financial service, so being unable to access it is very inconvenient.
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App not Working outside of Ethiopia.

I went to Ethiopia last July and August. I am Ethiopian Diaspora with yellow ID. I used tell birr. It easy and reliable. My issue is I have money left in my account and I can’t use the app any longer. Because it needs data from registered phone number. Also not allowed me to connect using WiFi.

FIX THE LOG IN

Your app has been acting very weird lately it doesn’t let me sign in with the phone number very weird fix it

Data

Biyans yale data endinkefit biyasechilen melkam new

Keza wechi nice new

disturbing

stop sending allot of messages every day make the app easier instaid its not working properly.

Biometrics pass

The face id approval works for payment but for login it used to work but now its not working….. 👀 i thought updating the app is upgrading not downgrading 🥴😳

Sloww

It’s slowww i meann when i get in to the upp and it sayss turn on ur mobile data andd i already did but doesn’t work:

Terrible

This app is just in every way bad, terrible glitches too many ads it looks cheap and fake dont waste your time

Simply the best

The best multi purpose app. Super functional and easy to navigate.

Add new feature

The app is good. But don’t have a dark mode!!!

Syncing

Telebirr unlike Safaricom does not allow synchronization with other platforms other than itself…!!! Plus recently logging in to Telebirr application using mobile data has become a huge problem…!!!

Unreliable app this is

This app crashes all the time and when you try to use it for transaction it says you’re not active or the server is busy or the app just crashes and multiple bugs it’s unreliable truly.

The best app!

This is the best mobile app in Ethiopia. However, the recent update took out the option of using Face ID for payment. It now requires to use password. Please improve!

Connectivity

This version doesn’t allow WiFi access to open it. It worked in the previous version, but the option has now been removed from the settings.

SIM detection

This app, whenever once stops allowing me to login, throwing the famous error, please insert the SIM card that is associated with this account. Very frustrating. There are no VPNs, Data roaming or anything if your telecom doesn’t accept. I’m using iPhone 12 Pro Max, everything up-to-date and still I’m having lots of problems with this app. It needs a lot of work.
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Great app

Telebirr sometimes there is glitch

Best app…!!!

Thanks for your help…!!!

Why you guys ask me to enable my Location?

This is not right to force someone’s privacy we will report this you should correct your UI .

Just an opinion

The near by fuel station feature is not working.Which is one of the essential features of the app