Stopped working on iOS 27
It’s been 3 weeks now and the app is still not working says “please insert sim” while a sim is already there. the support told me they released an update but i did not receive any update, ended up redownloading the app just in case but nothing changed. Very frustrating honestly. Tele needs to address this issue, come on now
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🚨 Stopped working after iOS 27 update
The app worked perfectly before updating to iOS 27. Same iPhone, same SIM, same number—but now I get: “Please insert the SIM card associated with your telebirr account.”
The SIM is inserted and unchanged. This looks like an iOS 27 compatibility issue. Please investigate and release a fix urgently. Users are currently unable to access their accounts.
The SIM is inserted and unchanged. This looks like an iOS 27 compatibility issue. Please investigate and release a fix urgently. Users are currently unable to access their accounts.
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Insert SIM card Error
I just like to point out that Even after the “Error Fix” update, the “Insert SIM card” error still persist and had to revert to USSD to use the service.
Not Working After iOS 27 Update
It stopped working after upgrading my iPhone to iOS 27. It was working normally before the update, but since upgrading, I’m unable to use the app.
I’ve already tried the usual troubleshooting steps, but the issue persists. Please investigate the app’s compatibility with iOS 27 and release an update as soon as possible. This is an essential financial service, so being unable to access it is very inconvenient.
I’ve already tried the usual troubleshooting steps, but the issue persists. Please investigate the app’s compatibility with iOS 27 and release an update as soon as possible. This is an essential financial service, so being unable to access it is very inconvenient.
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App not Working outside of Ethiopia.
I went to Ethiopia last July and August. I am Ethiopian Diaspora with yellow ID. I used tell birr. It easy and reliable. My issue is I have money left in my account and I can’t use the app any longer. Because it needs data from registered phone number. Also not allowed me to connect using WiFi.
FIX THE LOG IN
Your app has been acting very weird lately it doesn’t let me sign in with the phone number very weird fix it
Data
Biyans yale data endinkefit biyasechilen melkam new
Keza wechi nice new
Keza wechi nice new
disturbing
stop sending allot of messages every day make the app easier instaid its not working properly.
Biometrics pass
The face id approval works for payment but for login it used to work but now its not working….. 👀 i thought updating the app is upgrading not downgrading 🥴😳
Sloww
It’s slowww i meann when i get in to the upp and it sayss turn on ur mobile data andd i already did but doesn’t work:
Terrible
This app is just in every way bad, terrible glitches too many ads it looks cheap and fake dont waste your time
Simply the best
The best multi purpose app. Super functional and easy to navigate.
Add new feature
The app is good. But don’t have a dark mode!!!
Syncing
Telebirr unlike Safaricom does not allow synchronization with other platforms other than itself…!!! Plus recently logging in to Telebirr application using mobile data has become a huge problem…!!!
Unreliable app this is
This app crashes all the time and when you try to use it for transaction it says you’re not active or the server is busy or the app just crashes and multiple bugs it’s unreliable truly.
The best app!
This is the best mobile app in Ethiopia. However, the recent update took out the option of using Face ID for payment. It now requires to use password. Please improve!
Connectivity
This version doesn’t allow WiFi access to open it. It worked in the previous version, but the option has now been removed from the settings.
SIM detection
This app, whenever once stops allowing me to login, throwing the famous error, please insert the SIM card that is associated with this account. Very frustrating. There are no VPNs, Data roaming or anything if your telecom doesn’t accept. I’m using iPhone 12 Pro Max, everything up-to-date and still I’m having lots of problems with this app. It needs a lot of work.
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Great app
Telebirr sometimes there is glitch
Best app…!!!
Thanks for your help…!!!
