Lowe's TechConnect vs TRMH Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lowe's TechConnect
Connect with tech specialists for setup and troubleshooting of your smart home devices. Access how-to guides and receive live support to maximize your connected home experience.
- End-to-end smart home product support
- Live U.S.-based tech specialist help
- Device-specific how-to guides
- Screen and camera sharing for diagnosis
- Recommended articles for features and fixes
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Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues
TRMH Service
This app facilitates real-time communication and issue reporting for equipment maintenance. Employees and customers can quickly scan equipment, report operational status, describe issues, and upload photos for immediate service dispatch and planning.
- Real-time equipment status updates
- Scan equipment decals for data
- Report operational status (Yes/No)
- Describe equipment issues
- Upload photos of issues
- Immediate service request dispatch
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TRMH Service is designed for Southern States Material Handling for their employees and customers by Hive Quick Response, LLC. This app is based on the Hive Quick Response Solution and will improve communication with their customers. Hive Quick Response Solution - How It Works (Simplifies with real time status communication) - Cloud Technology – Real Time Connection, creates Analytical Data - Scan the equipment encrypted decal with the App pulls correct machine data - Click if the machine is Operational Yes or No (Allows Prioritizing down equipment) - Describe Issue as best as possible to inform your service supplier - Take photos of issue to show the issue (photos become data for future analytics) - Hit Send and the request is immediately at the service supplier with the right info - Pre-dispatch planning is now possible to plan parts and technical expertise - 45 Seconds or less the above is complete by the requester and immediately actionable
Screenshots
Verdict
The clearest difference is rating: TRMH Service at 5.0 against Lowe's TechConnect's 2.9. Lowe's TechConnect's advantage is ratings volume (14 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TRMH Service holds the better App Store score, 5.0 against 2.9. That said, the two scores are not equally well evidenced: Lowe's TechConnect has 14 ratings behind it against 2, so its average is the more settled of the two.
Lowe's TechConnect ships an update every 2 months, TRMH Service every 6 weeks. The most recent releases landed on October 13, 2026 and September 22, 2026 respectively.
| Parameter | Lowe's TechConnect | TRMH Service |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (14 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 14 — better | 2 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 92 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Assurant, Incorporated | Hive Quick Response LLC |
Customer experience
Lowe's TechConnect
TRMH Service
In-app purchases
Lowe's TechConnect
No in-app purchases
TRMH Service
No in-app purchases
Questions
Is Lowe's TechConnect free?
Is TRMH Service free?
Which has better reviews, Lowe's TechConnect or TRMH Service?
Do Lowe's TechConnect or TRMH Service have ads?
Which is updated more often, Lowe's TechConnect or TRMH Service?
Other comparisons
