Comparison

Aetna Vision℠ Preferred vs Plumm

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aetna Vision℠ Preferred

Manage your vision benefits easily from your mobile device. Access your ID card, find in-network eye doctors, schedule appointments, and track claims. Get cost estimates and set helpful reminders for eye exams and contact lens changes.

Highlights
  • View benefits and eligibility
  • Access digital ID card
  • Find in-network eye doctors
  • Schedule eye exams
  • Estimate exam and eyewear costs
  • Track claims
  • Set appointment and lens reminders
Features
Read full description

Get the most from your Aetna Vision Preferred benefits – anytime, anywhere. Check your benefits, find an eye doctor and view claims on the go with ease. The Aetna Vision Preferred app gives you the ability to: - View your benefits and eligibility. - Get your ID card with a quick shake, or save it to your Apple Wallet. - Find an in-network eye doctor based on your favorite criteria including online scheduling, hours, products, brands, and services. - Schedule an eye exam and add to your calendar. Get driving directions, request a ride share, or transportation assistance to your appointment. - Get special offers in a snap and save your favorites to Apple Wallet. - Estimate the costs for an eye exam, glasses, contacts and more for your plan. - Check your claims. - Set reminders to get an eye exam. - Set reminders to change your contact lenses. - Securely store an image of your prescription. - All of your personal information is secure and only viewable by you.

About

Plumm

Access a comprehensive suite of mental well-being tools, including 1:1 therapy sessions, guided meditations, and educational courses. Track your mood, journal your thoughts, and connect with accredited professionals to support your personal growth anytime, anywhere.

Highlights
  • 1:1 video therapy sessions
  • 24/7 chat therapy
  • Guided meditations and soundscapes
  • Wellbeing courses and live classes
  • Mood tracking and journaling
  • Progress history and mood progression
Features
Read full description

Plumm is a one-stop, online mental well-being solution offering a diverse range of services to clients worldwide. Ensuring that your workforce receives the support they need is now easier than ever before, with Plumm catering to the unique needs of each individual no matter where they might be on their wellbeing journey. Plumm allows users to work on any goal, anytime, and from anywhere, using the resources that work best for them. Get full access to all of Plumm’s well-being features, including weekly 1:1 video chats with an accredited therapist or life coach, 24/7 chat therapy, guided meditations, de-stressing soundscapes, wellbeing courses, and live classes on a variety of mental health topics. A breakdown of these features (and more) follows below. Mood Tracker: • Check in on how you are feeling every day • Access your mood progression and history over time • Follow our prompts to describe your feelings • Journal your thoughts 1:1 Video Therapy • Our chat therapists will pair you with the right • Book and view your upcoming appointments with your therapist or coach • Attend virtual 1:1 video sessions with your therapist or coach • Pick a specific area you would like to focus on each week (i.e., mind, body, work, addiction, relationship, or personal growth) • Access your appointment history Learn • Enjoy full access to on-demand, therapist-led wellbeing courses • Topics range from grief to time management, to quitting smoking – and more • Become informed on different topics through short, easy-to-follow video clips • Search topics by category (i.e., mind, body, work, relationship, personal growth, and addiction) • Navigate to different parts in the video as you find relevant • Obtain additional course material and resources • Access the speaker’s profile containing their background information, qualifications, and more. Meditation • Access a variety of soundscapes from forest breezes to crackling fires and bustling cities • Listen to calming guided meditations for any goal or purpose by choosing from topics arranged by category (i.e., mind, body, work, relationship, personal growth, and addiction) Live Classes • See all past and upcoming classes presented by experts in the field • Expand your knowledge with others and ask questions anonymously • Enjoy an easy-to-navigate space for searching past and future classes by category (i.e., mind, body, work, relationship, personal growth, and addiction). With the many virtual services available on the Plumm mobile app, users can access the support that they need from the comfort of their own home or office space. Plumm’s diverse, multi-cultural team of over 200+ accredited therapists and coaches collectively speak 17 languages, providing users the opportunity to receive the necessary support in whichever language they feel most comfortable. All conversations are fully encrypted and remain strictly confidential, as every client’s privacy is a top priority at Plumm. Join Plumm today to give your workforce the support that they need to thrive and to rise above! Together, we can increase productivity, combat burnout, and boost morale at your company.

Screenshots

Aetna Vision℠ Preferred4 screens
Plumm4 screens

Verdict

The call

Aetna Vision℠ Preferred and Plumm both sit at 4.8 stars, but that hides the real split: 67% of Plumm's written reviews are positive against 7% of Aetna Vision℠ Preferred's. Plumm also leads on update cadence (monthly vs every 2 months) and device support (3 vs 1). Aetna Vision℠ Preferred's advantage is ratings volume (4.9K vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Plumm holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Aetna Vision℠ Preferred has 4.9K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 7% of Aetna Vision℠ Preferred's written reviews are positive against 67% of Plumm's.

UpkeepUpdate frequency

Aetna Vision℠ Preferred ships an update every 2 months, Plumm monthly. Both last shipped on November 3, 2026.

Scorecard5 real differences · 5 level
Aetna Vision℠ Preferred versus Plumm: the parameters behind the verdict, then further details
ParameterAetna Vision℠ PreferredPlumm
PriceFreeFree
Rating4.8 (4.9K ratings)5.0 (1 ratings) — better
Positive reviews6.9% of reviews66.7% of reviews — better
Number of ratings4.9K — better1
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS18.615.0 — better
Further details — not scored
Size30 MB100 MB
Age rating17+17+
DeveloperEyeMed Vision CarePLUMM LTD

Customer experience

Aetna Vision℠ Preferred

All ratings4,430 ratings
Positive95.6%
Neutral0.9%
Negative3.5%
Written reviews116 reviews
Positive6.9%
Neutral1.7%
Negative91.4%

Plumm

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews9 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

Aetna Vision℠ Preferred

Reported bugs

4 issues
  • Login and registration not working
  • Password reset not functioning
  • Frequent error messages
  • Blank screens and navigation issues

Requested features

3 requests
  • Add support for Apple Wallet
  • Improve password reset functionality
  • Integrate vision benefits into main Aetna app

Plumm

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Aetna Vision℠ Preferred

No in-app purchases

None

Plumm

No in-app purchases

Questions

Is Aetna Vision℠ Preferred free?
Aetna Vision℠ Preferred is free to download, with no in-app purchases.
Is Plumm free?
Plumm is free to download, with no in-app purchases.
Which has better reviews, Aetna Vision℠ Preferred or Plumm?
Plumm is rated higher. Aetna Vision℠ Preferred averages 4.8 out of 5 from 4.9K ratings, while Plumm averages 5.0 from 1 ratings.
Do Aetna Vision℠ Preferred or Plumm have ads?
Neither Aetna Vision℠ Preferred nor Plumm shows ads.
Which is updated more often, Aetna Vision℠ Preferred or Plumm?
Aetna Vision℠ Preferred ships an update every 2 months, and Plumm monthly. Most recently, Aetna Vision℠ Preferred was updated on November 3, 2026 and Plumm on November 3, 2026.

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