MTM Link Member vs EZ Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MTM Link Member
Manage your non-emergency transportation needs easily and conveniently. Schedule new rides, view upcoming trips, update contact information, and cancel rides directly through the app.
- Manage contact information
- View upcoming rides
- Cancel rides
- Request new rides
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MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including: i. Ability to manage their contact information ii. View details about upcoming rides scheduled with MTM iii. Cancel rides no longer needed iv. Request New Rides
EZ Access
This app enables certified riders to manage their transportation services. Users can schedule, modify, or cancel trips, update personal details, and receive real-time updates and tracking for their rides.
- Schedule trips
- Modify trips
- Cancel trips
- Update personal information
- Receive trip updates
- Real-time ride tracking
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MTS EZ Access allows certified MTS Access riders to schedule trips, change trips, cancel trips, change personal information, receive trip updates, and even track you ride in real time. The functions of this app are available 24/7.
Screenshots
Verdict
The clearest difference is rating: MTM Link Member at 4.6 against EZ Access's 2.4. MTM Link Member also leads on update cadence (every 3 weeks vs every 44 months) and ratings volume (11K vs 17). EZ Access's advantage is iOS requirement (11.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MTM Link Member holds the better App Store score, 4.6 against 2.4. That said, the two scores are not equally well evidenced: MTM Link Member has 11K ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 29% of MTM Link Member's written reviews are positive against 25% of EZ Access's.
MTM Link Member ships an update every 3 weeks, EZ Access every 44 months. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.
| Parameter | MTM Link Member | EZ Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (11K ratings) — better | 2.4 (17 ratings) |
| Positive reviews | 28.5% of reviews — better | 25.0% of reviews |
| Number of ratings | 11K — better | 17 |
| Update frequency | Every 3 weeks — better | Every 44 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #101 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 69 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | Reveal Management Services, Inc. | San Diego Metropolitan Transit System |
Customer experience
MTM Link Member
EZ Access
Bugs and requests
MTM Link Member
Reported bugs
3 issues- Login issues and frequent sign-outs
- Inability to submit mileage reimbursement through the app
- Trips disappearing from the app or not being properly recorded
Requested features
4 requests- Add ability to cancel/reschedule rides from the app
- Improve location tracking and 'I'm here' functionality
- Integrate with calendar and allow scheduling of multiple rides
- Provide more transparency on ride status and driver arrival
EZ Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MTM Link Member
No in-app purchases
EZ Access
No in-app purchases
