Guide.AI vs Southeastern
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Guide.AI
Discover landmarks with audio guides that play directly from your device's earpiece speaker. Explore attractions like museums and aquariums with detailed narration, no headphones required. More locations are being added regularly.
- Audio guides for landmarks
- Plays audio from earpiece speaker
- No headphones needed
- Multiple attraction types
- Regularly updated content
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Guide.AI is the Landmark Audio Guide Platform. Audio guides currently available include Bristol Aquarium, Canterbury Roman Museum and the Sir Richard Burton Mausoleum, with more on their way! Don't worry, you don't need to have earphones with you to use this app. The audio can be easily set to play out of the earpiece speaker, just like a traditional audio guide.
Southeastern
Purchase train tickets for travel across the UK with eTickets and Smartcard options. Features include personalized journey updates, automatic delay compensation claims, and real-time alerts. Access digital railcards and check train occupancy with SeatFinder.
- UK train ticket purchase
- eTickets and Smartcard options
- Personalized common journeys
- One Click Delay Repay
- Real-time journey alerts
- Digital Railcards
- SeatFinder occupancy information
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Travel anywhere: buy train tickets to and from any UK railway station, getting you where you need to go. eTickets and Key Smartcard tickets: offer more sustainable alternatives to paper tickets. Common Journeys: personalise your home screen and receive real-time updates on journeys you regularly make. One Click Delay Repay: making delays easier! We’ll automatically generate a delay replay claim and tell you about the compensation you’re entitled to if your train is delayed by 15 minutes or more. Journey alerts: get real-time notifications for journeys you are about to make straight to your phone. Digital Railcards: save money with the convenience of a Digital Railcard on your phone. Check how busy your train will be with SeatFinder information. Powered by data from Southeastern, National Rail Enquiries and Transport for London. Built with accessibility in mind: the user-friendly interface helps those with accessibility needs, and makes booking travel assistance easy.
Screenshots
Verdict
The clearest difference is review sentiment: Southeastern at 42% against Guide.AI's 0%. Southeastern also leads on in-app purchases (none vs 10) and ratings volume (87 vs 2). Guide.AI's advantage is rating (5.0 vs 4.7) and device support (3 vs 1). On price, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Guide.AI sells 10 one-off in-app purchases. Southeastern asks for nothing beyond the download.
Guide.AI holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Southeastern has 87 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 0% of Guide.AI's written reviews are positive against 42% of Southeastern's, so the app with the better star average is not the one people write more warmly about.
Guide.AI ships an update every 3 weeks, Southeastern fortnightly. The most recent releases landed on November 3, 2026 and November 12, 2026 respectively.
| Parameter | Guide.AI | Southeastern |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.7 (87 ratings) |
| Positive reviews | 0.0% of reviews | 42.4% of reviews — better |
| Number of ratings | 2 | 87 — better |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 41 MB | 169 MB |
| Age rating | 4+ | 4+ |
| Developer | Guide.AI Ltd | The Go-Ahead Group plc |
Customer experience
Guide.AI
Southeastern
Bugs and requests
Guide.AI
Not enough reviews yet to summarise bugs or requests.
Southeastern
Reported bugs
5 issues- Inability to load tickets onto key card
- Inconsistent behavior when purchasing tickets
- Errors and crashes when trying to claim delay repay
- Issues with recognizing and applying railcard discounts
- Problems with syncing ticket purchases across devices
Requested features
6 requests- Ability to save and reuse common journeys
- Offline support for accessing tickets
- Integration with mobile wallets like Apple Pay
- Improved accessibility features
- Better tracking and management of purchased tickets
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- More intuitive and streamlined user interface
In-app purchases
Guide.AI
- Band 1 Audio Guide$1.99
- Band 2 Audio Guide$2.99
- Band 8 Audio Guide$9.99
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- Band 10 Audio Guide$9.99
- Band 9 Audio Guide$9.99
- Band 11 Audio Guide$11.99
- Band 12 Audio Guide$12.99
- Band 13 Audio Guide$14.99
- Band 14 Audio Guide$14.99
- Band 15 Audio Guide$14.99
Southeastern
No in-app purchases
