Entzy vs eMates
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Entzy
This app facilitates real-world connections by helping users find and join local, interest-based groups for repeat meetups. It automates scheduling and matching to foster natural friendships without excessive online interaction.
- Discover local interest-based groups
- Automated scheduling and matching
- Facilitates repeat meetups
- Reduces online chat dependency
- Focuses on real-world connection
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Put your signal up for human connection. Technology has connected us globally but isolated us locally. Entzy helps you rediscover human connection by building real-world community through simple, repeat meets. Put your signal up to show you’re open to meet nearby. Find your tribe by joining small, interest-based groups called eventuators. Meet repeatedly with automated scheduling and matching, to build friendships naturally — without endless chats or social media noise. Entzy automates the discovery and activity coordination. You focus on being present and connecting. Whether it’s coffee, a walk, a game, or a project — community starts with showing up. Join the Entzy movement. Raise your signal, find your people, and rebuild real connection.
eMates
Facilitates easy and frequent communication between prisoners and their loved ones. Aims to reduce self-harm by fostering connections and aids in prisoner rehabilitation for release.
- Easy prisoner communication
- Secure messaging
- Reduced self-harm
- Release preparation assistance
- Frequent and varied communication
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eMates (emailaprisoner.com) has the following goals: To help family and friends communicate easily and frequently with Prisoners. To reduce thoughts of self-harm/suicide through increased communication. To assist Prisoners in preparation for release with multiple partner agencies. Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication. Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend. Please check the locations page to see what features are available at what establishment: https://www.emailaprisoner.com/content/locations
Screenshots
Verdict
The clearest difference is review sentiment: Entzy at 100% against eMates's 4%. Entzy also leads on iOS requirement (12.0 vs 15.0). eMates's advantage is update cadence (fortnightly vs every 8 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Entzy ships an update every 8 months, eMates fortnightly. The most recent releases landed on September 24, 2026 and October 3, 2026 respectively.
| Parameter | Entzy | eMates |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 4.5% of reviews |
| Number of ratings | — | 1 — better |
| Update frequency | Every 8 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 8 MB | 44 MB |
| Age rating | 17+ | 4+ |
| Developer | Entzy Ltd | Unilink Technology Services |
Customer experience
Entzy
eMates
Bugs and requests
Entzy
Not enough reviews yet to summarise bugs or requests.
eMates
Reported bugs
32 issues- App crashes frequently
- Messages fail to send or are lost
- Messages fail to receive
- Login screen freezes or doesn't respond
- Cannot log in even with correct credentials
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- Account registration errors
- Password reset functionality not working
- Money added to account but not usable
- Apple Pay not accepted despite being advertised
- App freezes for several seconds upon opening
- Contacts disappear or duplicate
- Video calls not working
- Multi-factor authentication codes not received or invalid
- Emails marked as sent but appear as drafts
- No notifications for replies
- App crashes after updates
- Scanned reply pages not appearing
- Scrolling issues within the app
- Identity verification link not working
- Error messages when trying to upload ID or face scan
- App not connecting to the server
- Old messages disappearing or blank screens
- Photos attached multiple times and charged
- Dates on sent/received emails changing
- Support email addresses bounce back
- Neatphone facility connection problems
- App not refreshing and showing old messages
- Video visit requests disappearing
- Email sending process disappears mid-way
- Unable to schedule video visits
- App not user-friendly
- Confusing credit system
Requested features
18 requests- Improve app stability and reliability
- Fix message sending and receiving issues
- Resolve login and account access problems
- Address payment and credit issues
- Enhance customer support responsiveness
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- Improve message delivery speed
- Fix video call functionality
- Ensure Apple Pay compatibility
- Streamline registration process
- Fix password reset and account recovery
- Provide clear instructions for account crediting
- Resolve multi-factor authentication issues
- Improve user interface and experience
- Add notifications for replies
- Allow saving contacts
- Make app more robust and less buggy
- Address issues with image uploads
- Provide clear communication on prison staff reliance
In-app purchases
Entzy
No in-app purchases
eMates
No in-app purchases









