Comparison

PrimaryPlus vs PursueCare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PrimaryPlus

Connect with your healthcare team, complete forms, schedule appointments, and access your patient portal. This app streamlines your healthcare experience by offering virtual check-in, telehealth access, and payment options.

Highlights
  • Virtual check-in and form completion
  • Health history questionnaires
  • Co-pay and balance payments
  • Appointment scheduling
  • Telehealth visit connection
  • Patient portal access
  • Pharmacy refill integration
Features
Read full description

The PrimaryPlus App is a convenient and secure way to connect with your PrimaryPlus health care team. This app provides a great all-in-one experience to help save our patients time while also allowing us to better serve you and your family. By downloading and registering for the app, you will be able to... • Complete and sign forms, upload insurance cards, etc. prior to your appointment with the virtual check-in. • Fill out health history, health questionnaires, etc. prior to appointment • Pay co-pays & due balances • Schedule appointments • Easily connect to your scheduled TeleHealth visits • Access your PrimaryPlus Patient Portal Account • Access our RefillQuick App for our Pharmacy • Participate in Remote Patient Monitoring Programs • PLUS MORE... Download today to help create an added ease and convenience for your healthcare experience. PrimaryPlus offers complete care for the entire family throughout the Ohio River Valley serving both KY and OH. Our services include primary care, OB/GYN, pediatrics, dental, counseling services, occupational medicine, on-site pharmacies, dermatology PLUS MORE. Our team believes in carrying out the mission of quality, advanced, affordable healthcare to our communities. Learn more at www.primaryplus.net For urgent medical matters, please contact your nearest PrimaryPlus location during regular office hours OR in case of a medical emergency, call 911 or report to the nearest emergency room.

About

PursueCare

This app offers virtual, judgment-free addiction recovery services, including support for co-occurring mental health conditions. It provides same-day admissions, access to specialists, and an in-house pharmacy for prescription delivery. Personalized treatment plans and private video appointments are central to the recovery journey.

Highlights
  • Virtual addiction recovery services
  • Support for co-occurring mental health
  • Same-day admissions
  • Personalized treatment plans
  • Private video appointments
  • In-house pharmacy with delivery
  • Access to specialists
Features
Read full description

PursueCare provides virtual, judgment-free addiction recovery services for individuals struggling with alcohol, opioids, stimulants, and other addictive substances. We also provide support for co-occurring mental health conditions. Same-day admissions are available so you can connect with care and start treatment right away. You’ll receive immediate access to a team of addiction and mental health specialists including physicians, psychiatric providers, counselors, pharmacists, and case managers. Our in-house pharmacy, PursueCareRx, can fill your prescriptions and deliver them directly to you. We accept many private insurances as well as Medicare and Medicaid. What’s Inside the App - A personalized treatment plan tailored to your recovery for alcohol and/or other substances. - Private video appointments with licensed medical and counseling staff that fit your schedule. - Access to FDA-authorized digital therapeutics for 24/7 recovery support. - Low-cost medications shipped directly to you. - Ability to access details of your treatment plan and chat with your care team. How to Get Started 1. Download the app and create an account. Fill out your profile by answering some basic questions. 2. A Patient Access Specialist will contact you to complete your profile, discuss insurance and/or payment options, and set up your first appointment. 3. Meet with your clinical team. They will assess your needs, create a personalized treatment plan, and write any necessary prescriptions. 4. Meet with your Case Manager who can help keep you on track and connect you with helpful tools and resources to support your recovery. 5. Start your journey to better health and a better life. What to Expect Treatment happens on your time, when and where it is convenient for you. You will have access to on-demand check-ins with your Case Manager, at-home drug screening, self-assessments, and regular therapy and MAT appointments. During these appointments, we encourage you to bring up any questions or concerns you might have. PursueCare does not let any third parties track user data, and we do not disclose protected health information for any reason other than to facilitate care. We do not collect and sell any data to third parties for advertising or other similar purposes. We do not record patient visits or store data from patient video visits on their device. PursueCare has earned The Joint Commission’s Gold Seal of Approval® for Accreditation by demonstrating continuous compliance with its performance standards.

Screenshots

PrimaryPlus4 screens
PursueCare4 screens

Verdict

The call

The clearest difference is update cadence: PursueCare at every 5 weeks against PrimaryPlus's every 11 months. PursueCare also leads on ratings volume (583 vs 1) and iOS requirement (15.6 vs 17.0). PrimaryPlus's advantage is monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.8). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PrimaryPlus holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: PursueCare has 583 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

PrimaryPlus ships an update every 11 months, PursueCare every 5 weeks. The most recent releases landed on October 1, 2026 and October 17, 2026 respectively.

Scorecard5 real differences · 5 level
PrimaryPlus versus PursueCare: the parameters behind the verdict, then further details
ParameterPrimaryPlusPursueCare
PriceFreeFree
Rating5.0 (1 ratings) — better4.8 (583 ratings)
Positive reviews—81.5% of reviews
Number of ratings1583 — better
Update frequencyEvery 11 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size38 MB175 MB
Age rating17+17+
DeveloperLewis County Primary Care Center, IncPursueCare

Customer experience

PrimaryPlus

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

PursueCare

All ratings583 ratings
Positive94.9%
Neutral1.4%
Negative3.8%
Written reviews27 reviews
Positive81.5%
Neutral0.0%
Negative18.5%

Bugs and requests

PrimaryPlus

Not enough reviews yet to summarise bugs or requests.

PursueCare

Reported bugs

6 issues
  • App crashes and constant glitches
  • Notification system not functioning
  • Messages not being received by users
  • Inability to pay balance due through app
  • Providers disappearing from app unannounced
Show 1 more
  • User-unfriendly app design and navigation

Requested features

5 requests
  • Improved notification system for messages and appointments
  • In-app payment option for balances due
  • Enhanced counseling services integration
  • Better staff retention and continuity of care
  • More frequent provider check-ins and accountability measures

In-app purchases

None

PrimaryPlus

No in-app purchases

None

PursueCare

No in-app purchases

Questions

Is PrimaryPlus free?
PrimaryPlus is free to download, with no in-app purchases.
Is PursueCare free?
PursueCare is free to download, with no in-app purchases.
Which has better reviews, PrimaryPlus or PursueCare?
PrimaryPlus is rated higher. PrimaryPlus averages 5.0 out of 5 from 1 ratings, while PursueCare averages 4.8 from 583 ratings.
Do PrimaryPlus or PursueCare have ads?
Neither PrimaryPlus nor PursueCare shows ads.
Which is updated more often, PrimaryPlus or PursueCare?
PrimaryPlus ships an update every 11 months, and PursueCare every 5 weeks. Most recently, PrimaryPlus was updated on October 1, 2026 and PursueCare on October 17, 2026.

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