Comparison

PrimaryPlus vs Rx365 Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PrimaryPlus

Connect with your healthcare team, complete forms, schedule appointments, and access your patient portal. This app streamlines your healthcare experience by offering virtual check-in, telehealth access, and payment options.

Highlights
  • Virtual check-in and form completion
  • Health history questionnaires
  • Co-pay and balance payments
  • Appointment scheduling
  • Telehealth visit connection
  • Patient portal access
  • Pharmacy refill integration
Features
Read full description

The PrimaryPlus App is a convenient and secure way to connect with your PrimaryPlus health care team. This app provides a great all-in-one experience to help save our patients time while also allowing us to better serve you and your family. By downloading and registering for the app, you will be able to... • Complete and sign forms, upload insurance cards, etc. prior to your appointment with the virtual check-in. • Fill out health history, health questionnaires, etc. prior to appointment • Pay co-pays & due balances • Schedule appointments • Easily connect to your scheduled TeleHealth visits • Access your PrimaryPlus Patient Portal Account • Access our RefillQuick App for our Pharmacy • Participate in Remote Patient Monitoring Programs • PLUS MORE... Download today to help create an added ease and convenience for your healthcare experience. PrimaryPlus offers complete care for the entire family throughout the Ohio River Valley serving both KY and OH. Our services include primary care, OB/GYN, pediatrics, dental, counseling services, occupational medicine, on-site pharmacies, dermatology PLUS MORE. Our team believes in carrying out the mission of quality, advanced, affordable healthcare to our communities. Learn more at www.primaryplus.net For urgent medical matters, please contact your nearest PrimaryPlus location during regular office hours OR in case of a medical emergency, call 911 or report to the nearest emergency room.

About

Rx365 Mobile

Connect securely to your local pharmacy to manage medications, schedule appointments, and communicate with staff. Easily upload insurance and request prescription transfers.

Highlights
  • Manage medications
  • Request prescription refills
  • Schedule vaccine appointments
  • Chat with pharmacy staff
  • Upload insurance cards
  • Request prescription transfers
Features
Read full description

With the Rx365 app, you can securely connect to your local pharmacy. The Rx365 app allows users to easily: - Manage medications, requests prescription refills and view status updates. - Schedule vaccine appointments and wellness consults - Securely chat with pharmacy staff - Easily upload insurance cards and information - Request prescriptions transfers from other pharmacies. Available with participating pharmacies only.

Screenshots

PrimaryPlus4 screens
Rx365 Mobile4 screens

Verdict

The call

The clearest difference is rating: PrimaryPlus at 5.0 against Rx365 Mobile's 2.1. Rx365 Mobile's advantage is ratings volume (206 vs 1) and update cadence (every 3 months vs every 11 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PrimaryPlus holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Rx365 Mobile has 206 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

PrimaryPlus ships an update every 11 months, Rx365 Mobile every 3 months. The most recent releases landed on September 13, 2026 and September 28, 2026 respectively.

Scorecard4 real differences · 6 level
PrimaryPlus versus Rx365 Mobile: the parameters behind the verdict, then further details
ParameterPrimaryPlusRx365 Mobile
PriceFreeFree
Rating5.0 (1 ratings) — better2.1 (206 ratings)
Positive reviews—6.5% of reviews
Number of ratings1206 — better
Update frequencyEvery 11 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size38 MB21 MB
Age rating17+12+
DeveloperLewis County Primary Care Center, IncLiberty Software

Customer experience

PrimaryPlus

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Rx365 Mobile

All ratings206 ratings
Positive24.8%
Neutral2.4%
Negative72.8%
Written reviews108 reviews
Positive6.5%
Neutral3.7%
Negative89.8%

Bugs and requests

PrimaryPlus

Not enough reviews yet to summarise bugs or requests.

Rx365 Mobile

Reported bugs

15 issues
  • Login returns 'session expired' error repeatedly
  • Password reset successful but login still fails
  • App crashes on refill submission
  • Pharmacy search returns no results
  • Registration fails with vague 'Whoops' error
Show 10 more
  • App won't open or shows blank white screen
  • HTTP 500 and 400 error codes
  • Text input fields lock up during registration
  • Keyboard input not responding on iOS
  • Prescription data not updating for weeks
  • Last name field rejects hyphenated or multi-word names
  • App crashes when selecting pickup dates
  • Search bar buffers indefinitely with no results
  • Display text oversized and off-screen on newer devices
  • Pharmacy lookup field unresponsive after download

Requested features

9 requests
  • Family member account linking under single login
  • Proxy access for dependents and children
  • Archive or delete old prescriptions
  • Pagination or scrolling for prescription lists
  • Voice call verification option instead of SMS only
Show 4 more
  • Better error messages explaining registration failures
  • Improved customer support contact options
  • Cross-platform compatibility fixes
  • After-hours refill submission capability

In-app purchases

None

PrimaryPlus

No in-app purchases

None

Rx365 Mobile

No in-app purchases

Questions

Is PrimaryPlus free?
PrimaryPlus is free to download, with no in-app purchases.
Is Rx365 Mobile free?
Rx365 Mobile is free to download, with no in-app purchases.
Which has better reviews, PrimaryPlus or Rx365 Mobile?
PrimaryPlus is rated higher. PrimaryPlus averages 5.0 out of 5 from 1 ratings, while Rx365 Mobile averages 2.1 from 206 ratings.
Do PrimaryPlus or Rx365 Mobile have ads?
Neither PrimaryPlus nor Rx365 Mobile shows ads.
Which is updated more often, PrimaryPlus or Rx365 Mobile?
PrimaryPlus ships an update every 11 months, and Rx365 Mobile every 3 months. Most recently, PrimaryPlus was updated on September 13, 2026 and Rx365 Mobile on September 28, 2026.

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