Southeastern vs blackcab.com
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Southeastern
Purchase train tickets across the UK with eTickets and Key Smartcard options. Features include personalized journey updates, automatic delay repay claims, and real-time alerts. Access digital railcards and check train occupancy with SeatFinder.
- UK train ticket purchasing
- eTickets and Key Smartcard support
- Personalized common journey updates
- One Click Delay Repay claims
- Real-time journey alerts
- Digital Railcard access
- SeatFinder occupancy information
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Travel anywhere: buy train tickets to and from any UK railway station, getting you where you need to go. eTickets and Key Smartcard tickets: offer more sustainable alternatives to paper tickets. Common Journeys: personalise your home screen and receive real-time updates on journeys you regularly make. One Click Delay Repay: making delays easier! We’ll automatically generate a delay replay claim and tell you about the compensation you’re entitled to if your train is delayed by 15 minutes or more. Journey alerts: get real-time notifications for journeys you are about to make straight to your phone. Digital Railcards: save money with the convenience of a Digital Railcard on your phone. Check how busy your train will be with SeatFinder information. Powered by data from Southeastern, National Rail Enquiries and Transport for London. Built with accessibility in mind: the user-friendly interface helps those with accessibility needs, and makes booking travel assistance easy.
blackcab.com
Book licensed London black cabs directly with this app. It adheres to Transport for London guidelines, ensuring safe, accessible, and professionally serviced rides with transparent, regulated meter fares and no surge pricing.
- Book licensed London black cabs
- TfL compliant
- Transparent pricing
- No surge pricing
- Regulated meter fares
- Licensed and insured drivers
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Blackcab.com is a London black cab hailing app that connects passengers directly with licensed taxi drivers. Built to follow Transport for London (TfL) guidelines, it offers a clear and compliant way to book a real black cab. The app works exclusively with licensed London taxis that meet TfL standards for safety, accessibility, and regulated metered fares. All drivers are licensed, insured, and trained through The Knowledge, giving passengers expert local route knowledge and professional service. Blackcab.com uses simple, transparent pricing: no surge, no commission on fares, and no added technology fees. The regulated meter applies as normal, giving passengers predictable costs and drivers fair earnings. This is the first iteration of the app, with regular updates planned to expand features while maintaining full TfL compliance.
Screenshots
Verdict
The clearest difference is review sentiment: Southeastern at 43% against blackcab.com's 0%. Southeastern also leads on rating (4.7 vs 2.0) and ratings volume (86 vs 2). blackcab.com's advantage is update cadence (weekly vs every 3 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Southeastern holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Southeastern has 86 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 43% of Southeastern's written reviews are positive against 0% of blackcab.com's.
Southeastern ships an update every 3 weeks, blackcab.com weekly. The most recent releases landed on November 7, 2026 and October 30, 2026 respectively.
| Parameter | Southeastern | blackcab.com |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (86 ratings) — better | 2.0 (2 ratings) |
| Positive reviews | 42.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 86 — better | 2 |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.4 | 16.0 — better |
| Further details — not scored | ||
| Size | 169 MB | 143 MB |
| Age rating | 4+ | 4+ |
| Developer | The Go-Ahead Group plc | Black Cab Limited |
Customer experience
Southeastern
blackcab.com
Bugs and requests
Southeastern
Reported bugs
5 issues- Inability to load tickets onto key card
- Inconsistent behavior when purchasing tickets
- Errors and crashes when trying to claim delay repay
- Issues with recognizing and applying railcard discounts
- Problems with syncing ticket purchases across devices
Requested features
6 requests- Ability to save and reuse common journeys
- Offline support for accessing tickets
- Integration with mobile wallets like Apple Pay
- Improved accessibility features
- Better tracking and management of purchased tickets
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- More intuitive and streamlined user interface
blackcab.com
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Southeastern
No in-app purchases
blackcab.com
No in-app purchases
