Incident Aware vs ResourceRouter
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Incident Aware
This app streamlines organizational communication by providing instant alerts, incident reporting, and real-time information exchange. It facilitates mass notifications, GPS tracking, and comprehensive record management for improved response and record-keeping.
- Instant on-site emergency alerting
- Easy mass notifications
- Simplified incident reporting
- Powerful incident collaboration
- GPS tracking
- Comprehensive record management
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Incident Aware, Your complete solution. Incident Aware is an innovative yet simple broadcast app that allows you to easily modernize and accelerate communication and information exchange within your organization. Incident Aware runs on mobile devices and utilizes existing resources within your organization to instantly connect you with your staff, allowing you to easily exchange critical information, in real time and seamlessly. Incident Aware provides alerts with GPS locations, records incident details, broadcasts messages or special instructions, and empowers you with a variety of customization tools to optimize your responses and streamline your record keeping. No more clumsy, lengthy processes to monitor and receive that critical information within your organization. With Incident Aware you get: Instant On-Site Emergency Alerting Alert selected groups or notify all staff members of on-site emergencies and the specific procedures they should follow. Easy Mass Notifications Quickly distribute info about closures, lockdowns, bulletins or special events via app messages, emails or SMS to targeted users. Simplified Incident Reporting Use intuitive incident guides for recording those critical details as they happen while the facts are still clear. Powerful Incident Collaboration Allow real-time exchange of notes, chats and multimedia specific to each alert or incident. GPS Tracking Automatically Track users as they move within your organization and take action based on where they are located. Comprehensive Record Management Retain and archive critical incident information indefinitely for any future reference or legal requirements. Plus many, many more features... Incident Aware, it's everywhere you can't be.
ResourceRouter
This tool helps community violence intervention programs and police departments make data-informed decisions to optimize resource allocation, deter crime, and improve public safety. It provides insights into high-risk areas and suggests engagement activities for proactive interventions.
- Data-driven high-risk area identification
- Optimized resource allocation for public safety
- Crime deterrence and prevention planning
- Tracking of resource presence and activities
- Pre-patrol briefings with recommended tactics
- Detailed analytics for impact measurement
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RESOURCEROUTER IS NOT AVAILABLE TO THE GENERAL PUBLIC. It is only available to users that subscribe to the ResourceRouter service. ResourceRouter is a community-first resource management tool that improves crime deterrence in cities using a dual-faceted approach: 1) Community Violence Intervention (CVI) and other social service programs use ResourceRouter to make data-informed resource allocation decisions to optimize their team presence in high-risk areas, deter crime, and improve public safety and community well-being. CVI and community outreach workers no longer need to resort to reactive, gut-based interventions — ResourceRouter provides proactive place-based insights and suggested engagement activities that enable critical stakeholders to maximize their impact by reducing violence in the communities they serve. 2) Police use it as a patrol and analyst tool to automate the daily identification of high-risk areas for Part 1 crimes and to plan directed patrols across an entire jurisdiction. With ResourceRouter, analysts and supervisors review pre-generated directed patrol assignments that ensure officers are at the right place at the right time to maximize crime prevention while also guarding against over and under-policing. Pre-patrol briefings provide situational awareness and recommended patrol tactics to officers, facilitating optimal outcomes despite limited staffing and resources. Features: - Provides precise locations to send public safety resources (Community Violence Intervention (CVI), social and other outreach workers, and police) based on a data-driven analysis that is better than traditional hot spot analysis. - Captures time spent in high-risk areas. This provides a layer of accountability and oversight that ensures that CVI, social services, other outreach workers, and police get credit for the work they do and helps to avoid over or under-policing, which is critically important for building trust within communities. - Informs users of recent crime events and risk factors before entering a high-risk area. - Prescribes and tracks outreach worker intervention and low-touch police activities that promote community trust. - Captures and tracks observations made while in an area for later follow-up. - Provides detailed analytics that are critical to measuring impacts on crime, violence. and the delivery of resources that address the root causes of violence.
Screenshots
Verdict
The clearest difference is rating: Incident Aware at 5.0 against ResourceRouter's 1.9. ResourceRouter's advantage is ratings volume (9 vs 1) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Incident Aware holds the better App Store score, 5.0 against 1.9. That said, the two scores are not equally well evidenced: ResourceRouter has 9 ratings behind it against 1, so its average is the more settled of the two.
Incident Aware ships an update every 2 months, ResourceRouter monthly. The most recent releases landed on September 17, 2026 and July 21, 2026 respectively.
| Parameter | Incident Aware | ResourceRouter |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 1.9 (9 ratings) |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 1 | 9 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 13 |
| Further details — not scored | ||
| Size | 86 MB | 18 MB |
| Age rating | 4+ | 17+ |
| Developer | Genesis Systems | SoundThinking, Inc. |
Customer experience
Incident Aware
ResourceRouter
In-app purchases
Incident Aware
No in-app purchases
ResourceRouter
No in-app purchases
Questions
Is Incident Aware free?
Is ResourceRouter free?
Which has better reviews, Incident Aware or ResourceRouter?
Do Incident Aware or ResourceRouter have ads?
Which is updated more often, Incident Aware or ResourceRouter?
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