Comparison

Supportwave vs mWALLETplus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Supportwave

This app allows field technicians to manage their work assignments, update tickets, communicate with customers, and send invoices directly from their mobile devices. It streamlines workflows by keeping all job-related information in one place, reducing the need for a laptop.

Highlights
  • Pick up and manage job assignments
  • Update tickets with notes, photos, and status
  • Communicate with customers within ticket threads
  • Send quotes and invoices
  • Manage skills for job allocation
  • Biometric unlock for security
  • Push notifications for updates
Features
Read full description

Supportwave's companion app for techs and field engineers working on the Supportwave Platform. It's the tool you use to do the job: pick up assignments, run calls, update work in the field, and clear your queue without opening a laptop. Built for people doing the work: Between jobs, on a callout, or covering on-call at 2 am, Supportwave keeps your tickets, your calls, and your customer context in one place. • Pick up jobs assigned to you. Notes, photos, time logs, status. All from the phone. • Open a ticket and see everything that matters: history, attachments, last actions, who touched it last. • Reply to customer chats without leaving the ticket thread. • Send quotes and invoices the moment work is signed off. • Snap photos straight into a ticket or invoice from the camera. • Manage your skills so the right jobs land in your queue. The Field First Details: • Face ID and fingerprint unlock - fast in, fast out. • Push notifications for new assignments, replies, and escalations. Silence the rest. • Dark mode that won't blind you on a 6 am job. • Tablet support for techs who work off an iPad on the bench. • Background voice and audio so calls survive a screen lock. What you get back: Less laptop. Less app-switching. Less "I'll update the ticket when I'm back at my desk." Tickets close faster. Customers get answers sooner. Your queue stays clean. Privacy & Security: • Biometric unlock secures your session on shared or lost devices. • Camera, mic, and notifications are all permission-gated. REQUIRES A SUPPORTWAVE TECHNICIAN ACCOUNT This app is for technicians already signed up on the Supportwave platform. Bug, request, or stuck? Tap Settings → Help inside the app, or email support@supportwave.com.

About

mWALLETplus

This app provides a wide range of global digital services, including international calls, mobile recharges, bill payments, and courier services. It connects to over 900 operators in 180 countries, offering a simplified user interface in multiple languages for domestic and cross-border needs.

Highlights
  • International calls with low-cost routing
  • Mobile top-ups and recharges worldwide
  • Bill payments in over 60 countries
  • Courier services with multiple operator options
  • AI-powered assistant for various writing tasks
  • Gift card purchases
  • Live bus and tube journey planning
Features
Read full description

Stay connected with your family and friends using mwallet+ app. mwallet+ is a unique super app offering digital products and services for domestic and cross border purposes. We offer over 30 services, connected to over 900+ operators covering 180+ countries. A simple app powered with multiple services with simplified UI in multiple languages. Why use mwallet+ - First multi lingual app, user can choose app titles in English, Hindi, Urdu, French, Spanish, Gujarati, Portuguese, Bengali and Telugu. - Simple UI offering over 5000 products - Domestic and cross border services - Connected to over 900 mobile operators in 180 countries - Least cost routing allowing you to save each time - Access to app and it's features 365 days, 24 hours. mwallet+ Features and Services: ''iCallOn'' within mwallet+: This feature will allow you to make cheap international calls and stay connected with your family and friends abroad, anytime. Our low cost routing allows you to save money each time you make calls, no bundles needed - simply add balance to your iCallOn and make cheap calls globally. No SIM swap, Per minute billing, No connection fee, No hidden costs, No commitment. Cheap Calls to +180 destinations in the world: Mali, Senegal, Ivory Coast, Philippines, Angola, Madagascar, Burkina Faso, Nigeria, Guinea Bissau, Cameroon, DRC Congo, Ghana, Pakistan, Afghanistan, Jamaica and many more. ASK ME feature: Powerful Artificial Intelligence based feature supporting you daily, it can write your cv, a letter, a legal document, a recipe and many other things, a truly great feature comes free of charge and best of all no advertisement ever. Hassle free. Local Recharges/Topup: Purchase epins for any UK mobile network operator, face value price and no extras to pay. International Topup/Recharges: mwallet+ offers you international recharges to over 180 countries across network of 900+ operators, send value transfers instantly to your family and friends. Bills Payment: Pay your family and friends bills to over 60 countries, using our simple UI. Most cases bills are paid instantly. No documents, no ID, no forms simple tap tap and go. GiftCards: Purchase egift cards for self, family and friends and enjoy the freedom to use across most branded stores online and on the high streets. Gift cards are live and can be used instantly. Courier: Send courier within and outside United Kingdom for cheaper prices than high street, simple UI allows you to see prices from all operators such as DHL, UPS, Evri, Royal Mail, DPD, TNT, DTDC and many others and choose the best carrier for your courier needs. Live buses: Plan your bus journey using our free feature Live buses. This feature is enabled for all buses routes within London and out of London. Attractions Discounted Tickets Purchases: Purchase discounted UK attraction tickets such as London Eye, The London Eye, Stonehenge and many more. Tube Services: Plan your tube journey using our free feature ''Tube Network'' on mwallet+ +Many more How to use mwallet+ Simply create an account for free. You can use many services instantly without adding balances. For paid services add balance and start using. iCallOn is individual feature in the app, allowing you to make low cost international cost. You can apply credit to this separately or via master balance of mwallet+ No documents, No forms, No hassle. We're excited to take you to the journey of best customer experience. We are here to help. Contact us through the chat box inside your User Portal or replying to this email. (Sent by care@mwalletplus.com). Thanks again for reading and joining mwallet+. We’re truly honored to serve you and support your family and friends here and abroad. Welcome Aboard, The mwallet+ Team

Screenshots

Supportwave4 screens
mWALLETplus4 screens

Verdict

The call

The clearest difference is review sentiment: mWALLETplus at 90% against Supportwave's 43%. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Supportwave ships an update weekly, mWALLETplus every 6 days. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

Scorecard1 real difference · 9 level
Supportwave versus mWALLETplus: the parameters behind the verdict, then further details
ParameterSupportwavemWALLETplus
PriceFreeFree
Rating3.2 (11 ratings) — better—
Positive reviews42.9% of reviews90.0% of reviews — better
Number of ratings11 — better—
Update frequencyWeeklyEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.415.6 — better
Further details — not scored
Size63 MB158 MB
Age rating4+4+
DeveloperSupportwave LTDGLOBAL FINTECH TECHNOLOGY LIMITED

Customer experience

Supportwave

All ratings11 ratings
Positive54.5%
Neutral0.0%
Negative45.5%
Written reviews7 reviews
Positive42.9%
Neutral0.0%
Negative57.1%

mWALLETplus

Written reviews10 reviews
Positive90.0%
Neutral0.0%
Negative10.0%

In-app purchases

None

Supportwave

No in-app purchases

None

mWALLETplus

No in-app purchases

Questions

Is Supportwave free?
Supportwave is free to download, with no in-app purchases.
Is mWALLETplus free?
mWALLETplus is free to download, with no in-app purchases.
Do Supportwave or mWALLETplus have ads?
Neither Supportwave nor mWALLETplus shows ads.
Which is updated more often, Supportwave or mWALLETplus?
Supportwave ships an update weekly, and mWALLETplus every 6 days. Most recently, Supportwave was updated on November 7, 2026 and mWALLETplus on November 3, 2026.

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