Supportwave vs Aiden

Supportwave's companion app for techs and field engineers working on the Supportwave Platform. It's the tool you use to do the job: pick up assignments, run calls, update work in the field, and clear your queue without opening a laptop. Built for people doing the work: Between jobs, on a callout, or covering on-call at 2 am, Supportwave keeps your tickets, your calls, and your customer context in one place. • Pick up jobs assigned to you. Notes, photos, time logs, status. All from the phone. • Open a ticket and see everything that matters: history, attachments, last actions, who touched it last. • Reply to customer chats without leaving the ticket thread. • Send quotes and invoices the moment work is signed off. • Snap photos straight into a ticket or invoice from the camera. • Manage your skills so the right jobs land in your queue. The Field First Details: • Face ID and fingerprint unlock - fast in, fast out. • Push notifications for new assignments, replies, and escalations. Silence the rest. • Dark mode that won't blind you on a 6 am job. • Tablet support for techs who work off an iPad on the bench. • Background voice and audio so calls survive a screen lock. What you get back: Less laptop. Less app-switching. Less "I'll update the ticket when I'm back at my desk." Tickets close faster. Customers get answers sooner. Your queue stays clean. Privacy & Security: • Biometric unlock secures your session on shared or lost devices. • Camera, mic, and notifications are all permission-gated. REQUIRES A SUPPORTWAVE TECHNICIAN ACCOUNT This app is for technicians already signed up on the Supportwave platform. Bug, request, or stuck? Tap Settings → Help inside the app, or email support@supportwave.com.

Aiden is an advanced AI interview coach designed to help you succeed in today's competitive job market. Seamlessly import job descriptions from LinkedIn or enter your dream job title manually, and Aiden will generate personalized, realistic interview questions based on your chosen role. Aiden doesn’t just quiz you – it provides detailed feedback on every answer, evaluating clarity, relevance, structure, and competency. Track your improvement as you refine your responses, and when you've answered enough questions to a high standard, Aiden will let you know when you're fully prepared to take on the real interview. Start your journey to success with Aiden – download now! PAID FEATURES: - Import jobs (manually or via LinkedIn) - Answer questions and receive bespoke AI-generated feedback - Receive daily curated suggestions and quick-fire practice questions (generated daily at midnight UTC if you have answered the previous day's questions) Aiden requires an auto-renewing monthly subscription at $14.99/month which provides you with access to Aiden while you maintain an active subscription. You may access the app and review your previous answers without a subscription. Payment is charged to the credit card connected with your iTunes Account when you confirm the initial subscription purchase. Subscriptions renew automatically unless auto-renew is turned off at least 24-hours before the end of the current subscription period. Your account will be charged for renewal within 24 hours prior to the end of the current period, and the cost of the renewal will be identified. You may manage your subscription and auto-renewal settings via your Apple account's Subscription page after purchase, this is located in your Settings app. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. FREE FEATURES: - You may import one job for free per user account. - You may review answers and feedback which were submitted during your subscription period without an active subscription. Terms of Service / EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://www.aiden-ai.app/aiden/privacy