Supportwave vs SAPSFLASH

Supportwave's companion app for techs and field engineers working on the Supportwave Platform. It's the tool you use to do the job: pick up assignments, run calls, update work in the field, and clear your queue without opening a laptop. Built for people doing the work: Between jobs, on a callout, or covering on-call at 2 am, Supportwave keeps your tickets, your calls, and your customer context in one place. • Pick up jobs assigned to you. Notes, photos, time logs, status. All from the phone. • Open a ticket and see everything that matters: history, attachments, last actions, who touched it last. • Reply to customer chats without leaving the ticket thread. • Send quotes and invoices the moment work is signed off. • Snap photos straight into a ticket or invoice from the camera. • Manage your skills so the right jobs land in your queue. The Field First Details: • Face ID and fingerprint unlock - fast in, fast out. • Push notifications for new assignments, replies, and escalations. Silence the rest. • Dark mode that won't blind you on a 6 am job. • Tablet support for techs who work off an iPad on the bench. • Background voice and audio so calls survive a screen lock. What you get back: Less laptop. Less app-switching. Less "I'll update the ticket when I'm back at my desk." Tickets close faster. Customers get answers sooner. Your queue stays clean. Privacy & Security: • Biometric unlock secures your session on shared or lost devices. • Camera, mic, and notifications are all permission-gated. REQUIRES A SUPPORTWAVE TECHNICIAN ACCOUNT This app is for technicians already signed up on the Supportwave platform. Bug, request, or stuck? Tap Settings → Help inside the app, or email support@supportwave.com.

SAPS FLASH: Your Private Firearm License Tracker SAPS FLASH gives you a secure and private way to query and track your SAPS (Firearms, Liquor, and Second-Hand Goods) license status. Whether you're managing firearm license applications or monitoring approval progress, SAPS FLASH ensures your sensitive data stays exclusively on your device. Uncompromising Privacy: - Zero data transmission - your information never leaves your device - No server storage - all records remain only on your phone - No account required - complete privacy by design - 100% local storage - full control over your personal data Essential Features: - Automatic status tracking for license applications - Complete application history and timeline - Photo storage for firearms and license documentation - Easy data recovery - simply re-add a license to restore its full status history - Multiple license management in one organised interface Unlike other tracking solutions that store your data, SAPS FLASH is built with privacy as its foundation. We don't collect, transmit, or store your information on any server - everything stays on your device where it belongs. Currently, SAPS FLASH focuses on tracking License Applications, allowing you to stay informed about your progress without compromising your privacy. Track multiple applications simultaneously, store images securely, and maintain a complete record of your licensing journey. Take full control of your SAPS applications with confidence, knowing your information remains secure, private, and accessible only to you.