Supportwave vs Scan Sheets

Supportwave's companion app for techs and field engineers working on the Supportwave Platform. It's the tool you use to do the job: pick up assignments, run calls, update work in the field, and clear your queue without opening a laptop. Built for people doing the work: Between jobs, on a callout, or covering on-call at 2 am, Supportwave keeps your tickets, your calls, and your customer context in one place. • Pick up jobs assigned to you. Notes, photos, time logs, status. All from the phone. • Open a ticket and see everything that matters: history, attachments, last actions, who touched it last. • Reply to customer chats without leaving the ticket thread. • Send quotes and invoices the moment work is signed off. • Snap photos straight into a ticket or invoice from the camera. • Manage your skills so the right jobs land in your queue. The Field First Details: • Face ID and fingerprint unlock - fast in, fast out. • Push notifications for new assignments, replies, and escalations. Silence the rest. • Dark mode that won't blind you on a 6 am job. • Tablet support for techs who work off an iPad on the bench. • Background voice and audio so calls survive a screen lock. What you get back: Less laptop. Less app-switching. Less "I'll update the ticket when I'm back at my desk." Tickets close faster. Customers get answers sooner. Your queue stays clean. Privacy & Security: • Biometric unlock secures your session on shared or lost devices. • Camera, mic, and notifications are all permission-gated. REQUIRES A SUPPORTWAVE TECHNICIAN ACCOUNT This app is for technicians already signed up on the Supportwave platform. Bug, request, or stuck? Tap Settings → Help inside the app, or email support@supportwave.com.

Scan Sheets helps you turn labels, barcodes, QR codes, and printed text into clean spreadsheet-ready lists. Create a sheet for inventory, stock counts, warehouse checks, event check-in, office supplies, retail products, sample tracking, or any workflow where scanned values need to become structured rows. Scan with the camera, select images from your photo library, review recognized items, and save each entry with optional quantity and extra info. Designed for fast spreadsheet capture - Scan text, QR codes, and barcodes with your iPhone or iPad camera - Recognize items from photos in your image album - Collect scanned values into separate sheets - Add quantities, notes, and extra details to each row - Review recognized items before saving - Avoid accidental duplicate entries - Use burst scanning for repeated capture sessions Export and share your data - Export sheets as XLSX, CSV, TSV, XLS, ODS, or Excel XML - Use Numbers-compatible XLSX export - Copy a table directly to the clipboard - Share files with other apps - Email sheets with configurable default recipients, subject, and body - Customize CSV delimiter, line endings, and UTF-8 BOM support - Choose filename templates and date formats for exported files Scan Sheets is built for people who need a simple, reliable way to move real-world information into spreadsheets without retyping: small businesses, warehouses, retail teams, event organizers, collectors, field workers, and anyone tracking lists on the go. Start a sheet, scan the items, export the spreadsheet.