Comparison

RTS Access Ride Request vs CTG AAR E

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RTS Access Ride Request

Book and view paratransit trips for Monroe County, NY. Registration and approval are required before booking. Visit myRTS.com/Access for more information.

Highlights
  • Book paratransit trips
  • View scheduled trips
  • Monroe County, NY service
  • Requires registration and approval
Read full description

RTS Access Ride Request helps you book and view paratransit trips for Monroe County, NY. RTS Access registration and approval is required prior to booking any trips. Visit myRTS.com/Access for details.

About

CTG AAR E

Book subsidized Access-A-Ride (AAR) trips in New York City. Track your rides in real-time, view your subsidy balance, and access 24/7 support. Secure payments are accepted for non-subsidized portions.

Highlights
  • Subsidized ride booking
  • Subsidy balance tracking
  • Real-time ride tracking
  • Ride history log
  • 24/7 customer support
  • Secure payment options
Features
Read full description

Welcome to CTG AAR E-Hail, your go-to app for subsidized Access-A-Ride (AAR) services in New York City. Designed with simplicity and convenience in mind, our app offers a seamless ride-booking experience for AAR members. Here's what you can expect: Subsidy Dashboard: Keep track of your subsidies with our intuitive dashboard. Understand your balance and plan your rides accordingly. Easy Ride Booking: Request a ride in just a few taps. Enter your destination, choose your vehicle type, confirm your pickup location, and you're all set! Real-Time Tracking: Once your ride is confirmed, track your driver's location and estimated time of arrival in real time on the map. Service Area: Our service covers all five boroughs of New York City. Ensure your pickup and drop-off locations fall within these boundaries. Ride History: Keep a record of your rides. View details of past rides, including the cost and how much was subsidized. 24/7 Support: Have a question or need assistance? Our support team is available round the clock to help you. Secure Payments: Add a credit card, Apple Pay, or Google Pay to cover the initial charge not included in your ride subsidy. Our payment system is secure and reliable. Feedback & Recommendations: We value your input! Make a complaint, comment, or service recommendation directly through the app. Join the CTG AAR E-Hail community and experience a new level of convenience in your AAR rides. Download the app today and start booking your rides with ease!

Screenshots

RTS Access Ride Request4 screens
CTG AAR E4 screens

Verdict

The call

The clearest difference is update cadence: CTG AAR E at every 3 days against RTS Access Ride Request's every 25 months. RTS Access Ride Request's advantage is ratings volume (12 vs 2) and iOS requirement (11.0 vs 15.0). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.1 for RTS Access Ride Request against 3.0 for CTG AAR E. That said, the two scores are not equally well evidenced: RTS Access Ride Request has 12 ratings behind it against 2, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

RTS Access Ride Request ships an update every 25 months, CTG AAR E every 3 days. The most recent releases landed on August 7, 2026 and June 1, 2026 respectively.

Scorecard3 real differences · 7 level
RTS Access Ride Request versus CTG AAR E: the parameters behind the verdict, then further details
ParameterRTS Access Ride RequestCTG AAR E
PriceFreeFree
Rating3.1 (12 ratings) — better3.0 (2 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings12 — better2
Update frequencyEvery 25 monthsEvery 3 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size28 MB67 MB
Age rating4+4+
DeveloperRGRTACorporate Transportation Group, Ltd.

Customer experience

RTS Access Ride Request

All ratings11 ratings
Positive45.5%
Neutral0.0%
Negative54.5%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

CTG AAR E

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews6 reviews
Positive0.0%
Neutral66.7%
Negative33.3%

In-app purchases

None

RTS Access Ride Request

No in-app purchases

None

CTG AAR E

No in-app purchases

Questions

Is RTS Access Ride Request free?
RTS Access Ride Request is free to download, with no in-app purchases.
Is CTG AAR E free?
CTG AAR E is free to download, with no in-app purchases.
Which has better reviews, RTS Access Ride Request or CTG AAR E?
RTS Access Ride Request is rated higher. RTS Access Ride Request averages 3.1 out of 5 from 12 ratings, while CTG AAR E averages 3.0 from 2 ratings.
Do RTS Access Ride Request or CTG AAR E have ads?
Neither RTS Access Ride Request nor CTG AAR E shows ads.
Which is updated more often, RTS Access Ride Request or CTG AAR E?
RTS Access Ride Request ships an update every 25 months, and CTG AAR E every 3 days. Most recently, RTS Access Ride Request was updated on August 7, 2026 and CTG AAR E on June 1, 2026.

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