Access Services vs RTS Access Ride Request
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Services
Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.
- Real-time vehicle tracking
- Reservation status check
- Trip confirmation
- Driver and vehicle rating
- Live ETA updates
- Share ride experience
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Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org
RTS Access Ride Request
Book and view paratransit trips for Monroe County, NY. Registration and approval are required before booking. Visit myRTS.com/Access for more information.
- Book paratransit trips
- View scheduled trips
- Monroe County, NY service
- Requires registration and approval
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RTS Access Ride Request helps you book and view paratransit trips for Monroe County, NY. RTS Access registration and approval is required prior to booking any trips. Visit myRTS.com/Access for details.
Screenshots
Verdict
The clearest difference is update cadence: Access Services at every 3 months against RTS Access Ride Request's every 25 months. Access Services also leads on review sentiment (19% vs 0%) and ratings volume (156 vs 12). RTS Access Ride Request's advantage is iOS requirement (11.0 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.2 for Access Services against 3.1 for RTS Access Ride Request. That said, the two scores are not equally well evidenced: Access Services has 156 ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 19% of Access Services's written reviews are positive against 0% of RTS Access Ride Request's.
Access Services ships an update every 3 months, RTS Access Ride Request every 25 months. The most recent releases landed on September 18, 2026 and August 7, 2026 respectively.
| Parameter | Access Services | RTS Access Ride Request |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (156 ratings) — better | 3.1 (12 ratings) |
| Positive reviews | 18.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 156 — better | 12 |
| Update frequency | Every 3 months — better | Every 25 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Access Services | RGRTA |
Customer experience
Access Services
RTS Access Ride Request
In-app purchases
Access Services
No in-app purchases
RTS Access Ride Request
No in-app purchases
Questions
Is Access Services free?
Is RTS Access Ride Request free?
Which has better reviews, Access Services or RTS Access Ride Request?
Do Access Services or RTS Access Ride Request have ads?
Which is updated more often, Access Services or RTS Access Ride Request?
Other comparisons
