Access Services

Access Services

by Access Services

156 ratings
62 reviews
Free

Details

  • Released
  • Updated
  • May 10, 2016
  • June 14, 2026

Features

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Access Services screenshot #10 for iPhone
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About

Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.

Real-time vehicle tracking
Reservation status check
Trip confirmation
Driver and vehicle rating
Live ETA updates
Share ride experience
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What's New in Access Services

1.3.58

June 14, 2026

International phone format support added for the callout number. Booking support added for the Santa Clarita Region. Santa Clarita addresses will be available for booking soon. General performance improvements and minor bug fixes to enhance the overall user experience.

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User reviews

This app is great kind of reminds me of Uber and Lyft

I use this app whenever Access comes to get me, but I hate when the drivers come late. Sometimes the first time I heard about this app, my friend was telling me about it and recommended it to me and every time I use this app it reminds me of using the Uber or lyftapp and it’s very similar. I think it’s great that you can know when the drivers come and what vehicle they ride and how many minutes they’ll be there to get you which is really cool. I’m thankful Access made this app. And I’m happy that they did. Honestly, this is really cool. I hope you can update in the future and let us see the driver’s names and their face is like Uber, but I doubt it but either way this is really amazing. I hope you updated real soon. I’m so excited and I’ll be using it again in the future.
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Response from developer

Hello: Thanks for the feedback. That request will be considered for future releases.

Iván Portillo

Viajes

Pick up driver came late

I had such a terrible experience with the pick up time and I set mine up for 3:35pm and the driver came at 4:25pm I had to wait almost an hour, In the morning, my pick up driver came for me on time and I selected 8:55am however in the afternoon the driver that eventually came for me had other people to pickup/drop off, I really feel skeptical about access and I feel like I always have to plan ahead for times
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App is very helpful

The app does have one minor issue, if you change your location in the website it still doesn’t update the dropoff points but it will still tell you where you’re getting picked up and dropped off. However the app does require you to wait until 15 mins before your pickup time before you can see where the driver is, however if the driver is already there you could get a text or see it is there if you check. Sometimes it can happen twenty minutes or sooner before your pickup. This is a very good app for those who need to locate their vehicle.
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Has potential

The app is always malfunctioning. No dependable

FAQ

What does this app do?

This app allows users to easily check their reservation status and track their vehicle in real time. It provides a convenient way to confirm trips, share ride experiences, and rate drivers and vehicles.

What are the key features?

Key features include real-time vehicle tracking, checking reservation status with a tap, confirming trip reservations, sharing ride experiences, rating drivers and vehicles, and receiving live Estimated Times of Arrival (ETAs).

Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

How can I get help or report issues?

If you need assistance with registration, using the app, or reporting any system issues, you can contact the WMR help desk by calling 213.270.6099 or emailing wmr@accessla.org.

What are common use cases for this app?

Common use cases include confirming upcoming transportation reservations, monitoring the live location of your booked vehicle, providing feedback on your driver and vehicle, and getting an accurate ETA for your ride's arrival.