Terrible and unfair rules when it comes to specific times
I’m not sure what happened exactly with this app, but before the drivers used to come at the actual time the app tells me they would, now they will arrive 20 minutes earlier than the time given and while that seems like a good thing, it’s not good when I need that time to literally get dressed and ready for the morning, it also isn’t fair that they will mark you no show AT THE TIME THEY SAID THEY WOULD ARRIVE despite the app telling you the time of their arrival, coming earlier doesn’t mean you start the timer, that’s not fair and I can’t imagine people less fortunate than me have to deal with it because some probably need time to get ready or do the things they need to do before going into the access car. This needs to be FIXED!
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Very bad app.
Do not rely on it. It is frozen all the time. I am not happy with that at all!
Iván
Portillo
Server not available “null”
i just opened it and i have a ride coming soon. when it opens up now it says “Alert!” “Server not available, (null)”
please fix it immediately.
please fix it immediately.
This app is TRASH!
I have been using this app for quite some time, and I find it funny that this app works when it wants to. I put in my scheduled pick up time, and this app wouldn’t navigate the driver to where it’s going. And just recently, now the app won’t load or anything. Hence, THIS APP IS 100% TRASH!! Fix this immediately!!
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This app is great kind of reminds me of Uber and Lyft
I use this app whenever Access comes to get me, but I hate when the drivers come late. Sometimes the first time I heard about this app, my friend was telling me about it and recommended it to me and every time I use this app it reminds me of using the Uber or lyftapp and it’s very similar. I think it’s great that you can know when the drivers come and what vehicle they ride and how many minutes they’ll be there to get you which is really cool. I’m thankful Access made this app. And I’m happy that they did. Honestly, this is really cool. I hope you can update in the future and let us see the driver’s names and their face is like Uber, but I doubt it but either way this is really amazing. I hope you updated real soon. I’m so excited and I’ll be using it again in the future.
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App problems
When it works it’s great but it’s been months and I can’t get in. I have to reserve online through the internet
Server and tracking
Fix server and tracking issue
Iván Portillo
Viajes
Pick up driver came late
I had such a terrible experience with the pick up time and I set mine up for 3:35pm and the driver came at 4:25pm I had to wait almost an hour, In the morning, my pick up driver came for me on time and I selected 8:55am however in the afternoon the driver that eventually came for me had other people to pickup/drop off, I really feel skeptical about access and I feel like I always have to plan ahead for times
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App is very helpful
The app does have one minor issue, if you change your location in the website it still doesn’t update the dropoff points but it will still tell you where you’re getting picked up and dropped off. However the app does require you to wait until 15 mins before your pickup time before you can see where the driver is, however if the driver is already there you could get a text or see it is there if you check. Sometimes it can happen twenty minutes or sooner before your pickup. This is a very good app for those who need to locate their vehicle.
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Has potential
The app is always malfunctioning. No dependable
What?
It hasnt been working for a while 😭 come back, access!
Not letting me cancel my ride
when i try to cancel a ride it says the server is not responding, try again. i am trying to cancel a ride and if i don’t cancel it on time
i will get a no-show. please fix this now.
i will get a no-show. please fix this now.
App has a server issue
It’s been months and the app still has a server issue, please fix this , app is unusable
Servers not working
It was useful until about 2 months ago where it says “servers not available” and is still displaying that message every time I’ve tried to use the app.
Very laggy
this app is very laggy and crash all the time
Fix fix !!!
NEED TO FIX THE APP DUE TO CRASHING AND CANT CONNECT TO SERVER 😡😡😡
It’s a Great app now
This is a good app, it works well. I can see my scheduled pick up times,takes that worry away of forgetting my scheduled pick up times. Allows me to see where my ride is 15 minutes before my pick up time.
Server is always down
Look, it’s not a good app to begin with but at least it could get the job done. But if the server is down for WEEKS at a time… it’s useless.
While the app developer should shoulder the blame here, the Access service as a whole is a hot mess of inefficiencies, which im sure doesn’t make the job easier.
Please, please, please fix this and make the app reliable.
While the app developer should shoulder the blame here, the Access service as a whole is a hot mess of inefficiencies, which im sure doesn’t make the job easier.
Please, please, please fix this and make the app reliable.
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