The app sucks
To many updates and now it won’t let me update it has me paying over $10 just to update
This is one lousy app
One would think that this would be developed in order to make it easier for someone to get transported to and from medical appointments/facilities. But it’s not. Possibly the most glitchy app I’ve ever used! Doesn’t recognize member numbers, will not allow you to add your address when trying to book a ride, good luck putting in a pick up address. If a driver cancels, you’re left to trying to find a correct number to call in order to get a ride as the app is of no help. Says one must inquire 24 hours to book. Fix this app! Make it work as it’s a wonderful service and very much needed but this format is just lousy!
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Full of bugs prepared to call
Always bugs, updates slow, no way to really report issues. 6/26/26 app would not estimate distance, confusing seeing background actions as it loops to Uber. Who are the coders? Where’s QA? Lyft app does not connect to CTC-Go, safety issue! Make time to call for rides.
Trash
Unusable garbage time waster
Latest update sucks
The app was working fine until the latest update. Now I have to call my insurance to activate my ride because I can’t do it on the app since it stays on the loading screen then times out. It works fine to book the ride but when I’m done with my appointment and click activate ride, it’s stuck on a loading screen until it times out.
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