Needs a lot of work.
Tried using the app. The discount is nice but the set up is annoying. Then my credit card info was deleted so I had to set up everything a second time. The setup was complicated so I decided to use Lyft.
On a side note I’ve had good experiences with freaking me to the airport but really negative ones with drivers taking me from the airport to my home. One refused to take the payment via the app and overcharged me. The other was verbally abusive.
On a side note I’ve had good experiences with freaking me to the airport but really negative ones with drivers taking me from the airport to my home. One refused to take the payment via the app and overcharged me. The other was verbally abusive.
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App crashes
App closed when I hit “book now.” Reopened app to see if the ride was in “Active Rides.” Nope. Tried again. Same result. Checked email & texts to see if confirmation sent that way. Nope. Seems ride did not get booked.
No Trip Code
The app shuts down whenever I select the option to “Generate a Trip Code”. Started when I upgraded to iPhone 17. Cost is much more without a trip code.
App is trash
The drivers they employ are typically wonderful, kind, patient people. Waiting anywhere from 2-30 minutes to get a ride in 2026 is ridiculous and I often have numerous authorization holds trying to wrestle a driver to come. Needs major improvement
Glitch keeps closing
I’ve used this app for years, but the latest update has a glitch that makes it unusable. I get to the point where I’m requesting the rife (after I set destination), and it quits. I haven’t been able to use it with this version. I’ve had to switch to Lyft, which is a shame.
