Quite bad
This app is so unbelievably bad it feels intentional, like a joke or a scam. It’s worked about 1 out of 6 cab rides for me. Astonishing that it’s still in circulation. If you drive a cab, avoid it. There are other options that actually work reliably.
Simply doesn’t work
When I try to sign in it says “phone number already in use”. It must think I’m trying to make a new account.
But I’m not, and I can’t get it to understand I’m trying to sign in to an existing account.
But I’m not, and I can’t get it to understand I’m trying to sign in to an existing account.
Avoid Arro in NYC
Terrible customer service. Mobile app has a lot of glitches. Avoid using it.
Spies on you and sells your data
Requires your location even when you’re in a taxi. Curb doesn’t, so the only explanation for Arro needing it is that it sells your location data to advertisers and the government. Super sketchy and should be illegal if it’s not already.
Doesn’t let you sign in
It won’t text you a code to your phone number, so you can’t sign in. Useless.
