Avoid Arro in NYC
Terrible customer service. Mobile app has a lot of glitches. Avoid using it.
Spies on you and sells your data
Requires your location even when you’re in a taxi. Curb doesn’t, so the only explanation for Arro needing it is that it sells your location data to advertisers and the government. Super sketchy and should be illegal if it’s not already.
Doesn’t let you sign in
It won’t text you a code to your phone number, so you can’t sign in. Useless.
Not friendly for vision impaired
Impossible to use because you have to see a small number on screen in a shaking moving vehicle. Please introduce linking via QR code or something better for low-vision individuals.
Useless, deleted
Fix the app, useless, can’t create a profile, I’m assuming because I have an existing profile on the phone but there’s no option to reactivate that profile. Curb is the model you guys need to learn from, hire some people who can code.
