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Carmel - Car, Taxi & Limo

Carmel - Car, Taxi & Limo

35 years experience in one app

2K ratings
268 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • November 5, 2012
  • November 10, 2025

Features

Developer

T BARON LTD
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Carmel - Car, Taxi & Limo screenshot #9 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐268
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📝28+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Book cars, taxis, and limos with ease using this transportation app. It offers a safe, rewarding experience with features like real-time car tracking, driver information, and integrated rewards programs. Enjoy free credits and exclusive perks on every ride.

✓Book cars, taxis, and limos
✓Real-time car tracking
✓Driver and vehicle information
✓Earn points, miles, and perks
✓Free Car Cash credits
✓Binding price quotations
✓Airport booking feature
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What users say

Summarized from real user reviews of Carmel. Based on 2K reviews and a 4.1/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Reliable and on-time service
  • 👍Courteous and professional drivers
  • 💰Competitive pricing compared to alternatives
  • 📱Convenient app for booking and tracking
  • 🔒Secure payment options

Negative things

  • 🐛Occasional issues with the app (e.g., freezing, location tracking)
  • 💸Lack of transparency around tolls and fees
  • 🤖Poor customer service and communication
  • 🚗Unreliable pickup and drop-off experiences
See all reviews

What's New in Carmel

3.17

November 10, 2025

• Minor bug fixed and improvements

User reviews

Most RecentHighest RatedLowest Rated

Old technology

This company taking 38% commissions
OnlyLyftOnlyLyft

Extremely rude and disrespectful

Don’t even try to book, they will cancel your trip after being late for hours, without providing any reason or solutions, WORST SERVICE IN NEW YORK AND THE HAMPTON, skip it if possible
DavidcgoldDavidcgold

Kokomo Restaurant Pick Up

I was very disappointed with the experience. Our group was picked up in a vehicle that was not adequately prepared for 3 passengers as requested. The front passenger seat was filled with the driver’s personal belongings, forcing all of us to squeeze in to the back seat, which was extremely uncomfortable. At no point did the driver offer to clear the front seat to provide more space.
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itzmzteeitzmztee

Cancelled last minute

I scheduled a 2 pm pick up from Manhattan to JFK. They texted me at 1:55 pm stating that the driver is 10 minutes late. At 2:08, they called to cancel due to the lack of drivers. What a waste of time! Still waiting for my credit card refund.
zipster88zipster88

Didn’t show

10 minutes till I’m supposed to be picked up I got a message that they’re running 10 minutes late. At the pick up time I get a message saying oh we couldn’t cover the ride. Sorry you have no ride today.

I will be sure to let everyone I know in Manhattan to not use this service.

The absolute worst!
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sfpromosfpromo
See 263 more reviews

User experience

🐞

Reported Bugs

2 issues

App resets to default location instead of user's current location

Bug

Reservation details not properly synced between app and dispatch

Bug
✨

Requested Features

3 requests

Ability to edit destination mid-trip

Feature

Integration of discount codes and coupons

Feature

More payment options (e.g., non-US credit cards)

Feature

FAQ

What does the Carmel app do?

The Carmel app allows users to book cars, taxis, and limos for on-demand or scheduled rides. It leverages 35 years of ground transportation experience with modern technology to provide a safe, fun, and rewarding booking experience.

What are the key features of the Carmel app?

Key features include booking a car, taxi, or limo, receiving binding price quotations before rides, real-time car tracking, driver and vehicle information, earning points and airline miles, and access to exclusive perks. It also offers a Safety Ping feature and the ability to post trips to your smartphone calendar.

Is the Carmel app free to use?

Yes, the Carmel app is free to download and use. It offers free Car Cash credits to use immediately upon signing up and does not display ads or have in-app purchases.

What kind of vehicles can I book with Carmel?

The app provides access to a large fleet of affiliated vehicles worldwide, including cars, taxis, and limos. You can book a ride that suits your needs, from quick trips to airport transfers.

How does Carmel make rides rewarding?

Rides are rewarding through the Carmel Points program, earning airline miles for each ride, and enjoying Carmel Perks available around town. New users also receive free Car Cash credits to start their experience.