Terrible service, buyer beware
We requested a ride from LaGuardia home after a long trip. They kept changing the assigned vehicle and now we’re on the fourth vehicle after having waited over half an hour. The fourth vehicle that is assigned is very far from the airport and trying to get through traffic to pick us up. Never again will I use Carmel Car Service.
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Old technology
This company taking 38% commissions
Extremely rude and disrespectful
Don’t even try to book, they will cancel your trip after being late for hours, without providing any reason or solutions, WORST SERVICE IN NEW YORK AND THE HAMPTON, skip it if possible
Kokomo Restaurant Pick Up
I was very disappointed with the experience. Our group was picked up in a vehicle that was not adequately prepared for 3 passengers as requested. The front passenger seat was filled with the driver’s personal belongings, forcing all of us to squeeze in to the back seat, which was extremely uncomfortable. At no point did the driver offer to clear the front seat to provide more space.
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Cancelled last minute
I scheduled a 2 pm pick up from Manhattan to JFK. They texted me at 1:55 pm stating that the driver is 10 minutes late. At 2:08, they called to cancel due to the lack of drivers. What a waste of time! Still waiting for my credit card refund.
