Access Services vs LA Metro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Services
Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.
- Real-time vehicle tracking
- Reservation status check
- Trip confirmation
- Driver and vehicle rating
- Live ETA updates
- Share ride experience
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Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org
LA Metro
Plan your journeys across Los Angeles with real-time transit information. Get step-by-step directions, track buses and trains live, and receive important service alerts to travel with confidence.
- Trip planning with bus and rail routes
- Real-time ride tracking
- Service alerts for disruptions
- Nearby departures information
- Step-by-step navigation
- Save favorite trips and stations
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Plan your trip, track your ride, and stay informed with accurate information straight from Metro. The Official LA Metro app helps you travel across Los Angeles with confidence. Get real-time arrivals, step-by-step directions, and service alerts so you always know when to go and what to expect. • Plan your trip: Find the best route using bus and rail. Choose the fastest option or plan ahead. • Track your ride in real time: See live bus and train locations and know when your ride will arrive. • Check service alerts: Stay informed about delays, disruptions, and changes before you leave. • Get nearby departures: Quickly view the next buses and trains near you. • See step-by-step navigation: Follow guided directions so you never miss your stop. • Save your favorites: Store frequent trips and stations for faster planning.
Screenshots
Verdict
The clearest difference is rating: LA Metro at 4.7 against Access Services's 3.0. LA Metro also leads on review sentiment (54% vs 19%) and ratings volume (1.3K vs 167). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LA Metro holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: LA Metro has 1.3K ratings behind it against 167, so its average is the more settled of the two. Written reviews point the same way: 19% of Access Services's written reviews are positive against 54% of LA Metro's.
Access Services ships an update every 3 months, LA Metro every 2 months. The most recent releases landed on November 2, 2026 and November 5, 2026 respectively.
| Parameter | Access Services | LA Metro |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (167 ratings) | 4.7 (1.3K ratings) — better |
| Positive reviews | 18.8% of reviews | 54.1% of reviews — better |
| Number of ratings | 167 | 1.3K — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 56 MB | 187 MB |
| Age rating | 4+ | 4+ |
| Developer | Access Services | Los Angeles County Metropolitan Transportation Authority |
Customer experience
Access Services
LA Metro
In-app purchases
Access Services
No in-app purchases
LA Metro
No in-app purchases
Questions
Is Access Services free?
Is LA Metro free?
Which has better reviews, Access Services or LA Metro?
Do Access Services or LA Metro have ads?
Which is updated more often, Access Services or LA Metro?
Other comparisons
