DoorDash vs Basil Backoffice
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DoorDash
Manage your restaurant's operations on the go. Track live orders, update store availability, and view daily business performance. This app helps businesses stay connected to their DoorDash operations and resolve issues efficiently.
- Track live orders and Dasher status
- Manage item availability and cancel orders
- Update store hours and closures
- View daily, weekly, and monthly performance data
- Access DoorDash Support
- Switch between multiple store locations
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Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com
Basil Backoffice
Manage your business operations remotely from your Apple device. This portal allows for efficient oversight of your backoffice functions. Contact support via phone or visit the website for inquiries.
- Remote business management
- Apple device compatibility
- Backoffice portal access
- Contact support easily
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Manage the Basil Backoffice from your apple device. Please call or text 817-554-1188 with any questions or visit us at posbasil.com.
Screenshots
Verdict
The clearest difference is ads: Basil Backoffice at none against DoorDash's shown. Basil Backoffice also leads on monetization model (free vs free with in-app purchases) and device support (3 vs 1). DoorDash's advantage is ratings volume (2.4K vs 3) and review sentiment (19% vs 0%). On price, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DoorDash holds the better App Store score, 4.5 against 4.3. That said, the two scores are not equally well evidenced: DoorDash has 2.4K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 19% of DoorDash's written reviews are positive against 0% of Basil Backoffice's.
DoorDash ships an update monthly, Basil Backoffice every 6 weeks. The most recent releases landed on September 24, 2026 and September 6, 2026 respectively.
| Parameter | DoorDash | Basil Backoffice |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.4K ratings) — better | 4.3 (3 ratings) |
| Positive reviews | 19.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.4K — better | 3 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 43 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | DoorDash, Inc. | The Credit Wholesale Company Inc |
Customer experience
DoorDash
Basil Backoffice
Bugs and requests
DoorDash
Reported bugs
5 issues- Login doesn't work
- App doesn't load, just white screen
- Unable to confirm orders
- Menu doesn't load
- Notifications not working
Requested features
5 requests- Ability to edit menu from app
- More notifications and preferences
- Full access like website
- Dark mode option
- Advanced analytics dashboard
Basil Backoffice
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DoorDash
No in-app purchases
Basil Backoffice
No in-app purchases









