Stop Hate UK Merseyside vs eMates
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Stop Hate UK Merseyside
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This APP can be used to submit either video, photo or audio evidence along with a report including location to Stop Hate UK about Hate Incidents within Merseyside. This will be reviewed by our team and where contact details have been provided; you may be contacted to discuss details of the incident and further help and support that is available.
eMates
Facilitates easy and frequent communication between prisoners and their loved ones. Aims to reduce self-harm by fostering connections and aids in prisoner rehabilitation for release.
- Easy prisoner communication
- Secure messaging
- Reduced self-harm
- Release preparation assistance
- Frequent and varied communication
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eMates (emailaprisoner.com) has the following goals: To help family and friends communicate easily and frequently with Prisoners. To reduce thoughts of self-harm/suicide through increased communication. To assist Prisoners in preparation for release with multiple partner agencies. Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication. Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend. Please check the locations page to see what features are available at what establishment: https://www.emailaprisoner.com/content/locations
Screenshots
Verdict
The clearest difference is iOS requirement: Stop Hate UK Merseyside at 12.0 against eMates's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Stop Hate UK Merseyside ships an update every 2 weeks, eMates fortnightly. The most recent releases landed on September 28, 2026 and October 15, 2026 respectively.
| Parameter | Stop Hate UK Merseyside | eMates |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.0 (1 ratings) — better |
| Positive reviews | — | 4.5% of reviews |
| Number of ratings | — | 1 — better |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 11 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Techno Snowball Ltd | Unilink Technology Services |
Bugs and requests
Stop Hate UK Merseyside
Not enough reviews yet to summarise bugs or requests.
eMates
Reported bugs
32 issues- App crashes frequently
- Messages fail to send or are lost
- Messages fail to receive
- Login screen freezes or doesn't respond
- Cannot log in even with correct credentials
Show 27 moreShow fewer
- Account registration errors
- Password reset functionality not working
- Money added to account but not usable
- Apple Pay not accepted despite being advertised
- App freezes for several seconds upon opening
- Contacts disappear or duplicate
- Video calls not working
- Multi-factor authentication codes not received or invalid
- Emails marked as sent but appear as drafts
- No notifications for replies
- App crashes after updates
- Scanned reply pages not appearing
- Scrolling issues within the app
- Identity verification link not working
- Error messages when trying to upload ID or face scan
- App not connecting to the server
- Old messages disappearing or blank screens
- Photos attached multiple times and charged
- Dates on sent/received emails changing
- Support email addresses bounce back
- Neatphone facility connection problems
- App not refreshing and showing old messages
- Video visit requests disappearing
- Email sending process disappears mid-way
- Unable to schedule video visits
- App not user-friendly
- Confusing credit system
Requested features
18 requests- Improve app stability and reliability
- Fix message sending and receiving issues
- Resolve login and account access problems
- Address payment and credit issues
- Enhance customer support responsiveness
Show 13 moreShow fewer
- Improve message delivery speed
- Fix video call functionality
- Ensure Apple Pay compatibility
- Streamline registration process
- Fix password reset and account recovery
- Provide clear instructions for account crediting
- Resolve multi-factor authentication issues
- Improve user interface and experience
- Add notifications for replies
- Allow saving contacts
- Make app more robust and less buggy
- Address issues with image uploads
- Provide clear communication on prison staff reliance
In-app purchases
Stop Hate UK Merseyside
No in-app purchases
eMates
No in-app purchases
Questions
Is Stop Hate UK Merseyside free?
Is eMates free?
Do Stop Hate UK Merseyside or eMates have ads?
Which is updated more often, Stop Hate UK Merseyside or eMates?
Other comparisons
