Ride SMART Flex vs SMRT Micro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ride SMART Flex
Book on-demand rideshare services in the Detroit Area. This app connects you with transit heading your way, offering an affordable, easy, and eco-friendly transportation option. Enjoy shared rides, lower prices, and reduced carbon emissions.
- On-demand ride booking
- Shared rides
- Affordable pricing
- Sustainable transportation
- Fixed route schedules
- Nearby pick-up points
Read full descriptionHide full description
Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green. With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: AFFORDABLE. Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. CONNECTED. Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease. Questions? Reach out at support-smart@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
SMRT Micro
Manage your transportation with ease from your smartphone. View upcoming and past trips, receive accurate arrival times, and track your vehicle on a map. Access your account and preferences 24/7 for a convenient travel experience.
- Manage trips
- View upcoming and completed trips
- Cancel trips
- Accurate vehicle ETAs
- Follow shuttle on map
- 24/7 account access
- Save favorite destinations
Read full descriptionHide full description
The SMRT Micro app allows passengers from participating agencies manage their transportation from the convenience of their smart phone. Flexibility to Manage Trips Empower riders with direct access to review and manage their trips View upcoming and completed trips, easily cancel trips Convenient Trip Details View Passenger notifications with accurate vehicle ETAs, reduce wait time Ability to follow shuttle on a visual map to see exact location Simple Mobile Interface 24/7 access to account profiles, settings, and reservations Customer user preferences and save favorite destinations| NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.
Screenshots
Verdict
The clearest difference is review sentiment: SMRT Micro at 100% against Ride SMART Flex's 33%. SMRT Micro also leads on monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). Ride SMART Flex's advantage is ratings volume (2.2K vs 1) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SMRT Micro holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Ride SMART Flex has 2.2K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 33% of Ride SMART Flex's written reviews are positive against 100% of SMRT Micro's.
Ride SMART Flex ships an update monthly, SMRT Micro every 3 months. The most recent releases landed on September 26, 2026 and June 12, 2026 respectively.
| Parameter | Ride SMART Flex | SMRT Micro |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.2K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 33.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 2.2K — better | 1 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 130 MB | 75 MB |
| Age rating | 4+ | 4+ |
| Developer | Via Transportation, Inc. | Ecolane USA, Inc. |
Customer experience
Ride SMART Flex
SMRT Micro
Bugs and requests
Ride SMART Flex
Reported bugs
3 issues- Frequent app crashes and technical issues
- Inaccurate driver location and pickup information
- Billing and payment problems
Requested features
4 requests- Improve scheduling and real-time tracking
- Expand service areas and coverage
- Enhance app usability and accessibility
- Provide better customer support and communication
SMRT Micro
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ride SMART Flex
No in-app purchases
SMRT Micro
No in-app purchases








