Ride SMART Flex

Ride SMART Flex

Ride On Demand with SMART!

2.2K ratings
92 reviews
Free
With Ads

Details

  • Released
  • Updated
  • March 8, 2021
  • July 16, 2026

Features

Ride SMART Flex screenshot #1 for iPhone
Ride SMART Flex screenshot #2 for iPhone
Ride SMART Flex screenshot #3 for iPhone
Ride SMART Flex screenshot #4 for iPhone
Ride SMART Flex screenshot #5 for iPhone
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About

Book on-demand rideshare services in the Detroit Area. This app connects you with transit heading your way, offering an affordable, easy, and eco-friendly transportation option. Enjoy shared rides, lower prices, and reduced carbon emissions.

On-demand ride booking
Shared rides
Affordable pricing
Sustainable transportation
Fixed route schedules
Nearby pick-up points
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What users say

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+1

What's New in Ride SMART Flex

4.27.16

July 16, 2026

Performance improvements and bug fixes

User reviews

Scheduling Doesn't Work.

I loved this app! But then all of a sudden, the schedule function doesn't work. And seeing other reviews, I know its not just me. (I even tried logging out and reinstalling the app!).
I also noticed a drop in drivers. Used to not be a problem to book (maybe have a bit of a wait time of ~30 minutes, but i could still book). Now, most of the time, I try to book a ride and the app says there are no drivers! So I end up having to pay for an Uber/Lyft to work anyway!
When it works, its great! Never had any issues with the drivers I've rode with.
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Availability

It’s never available when needed and now ask me what I need it for like that makes a difference it don’t matter what I need it for give me a ride to my “destination” it’s that simple all these extra features is unnecessary you could easily replace uber and lift with this service if it was available more often
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Unavailable

Good luck getting a ride especially now that they ask you why you’re traveling. It was already difficult to get a ride before. I assume now they’ll know exactly who to discriminate against. Smh
Nvm some of the drivers being sketchy.

Amazing

I love the app it amazing but i just wanted to share if yall could expand yall map in Michigan besides a few cities

They need more drivers

Every time I use this app, there are no rides available and the drivers drive terribly I wish there were more drivers so there are more rides. Also they need to expand their map so we can go more places.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Frequent app crashes and technical issues

Bug

Inaccurate driver location and pickup information

Bug

Billing and payment problems

Bug

Requested Features

4 requests

Improve scheduling and real-time tracking

Feature

Expand service areas and coverage

Feature

Enhance app usability and accessibility

Feature

Provide better customer support and communication

Feature

FAQ

What is Ride SMART Flex?

Ride SMART Flex is an on-demand ridesharing service operating in the Detroit Area. It allows users to book rides through the app, connecting them with transit that is headed their way. The service aims to be smart, easy, affordable, and environmentally friendly.

How does Ride SMART Flex work?

You can book a ride directly from your phone using the app. The technology then connects you with transit heading in your direction. You will be picked up at a nearby corner and will share your ride with other passengers. This system aims to avoid detours and delays.

Is Ride SMART Flex affordable?

Yes, the app emphasizes its low prices, making it easy to travel within SMART's service zone without high costs. Additionally, eligible users can use pre-tax transit dollars through approved commuter benefit debit cards for payment.

How does Ride SMART Flex help the environment?

By encouraging shared rides, the service reduces the number of individual vehicles on the road. This contributes to lower traffic congestion and decreased CO2 emissions, making your city greener and cleaner with every ride.

What if I have questions or need support?

For any questions or support needs, you can reach out to the Ride SMART Flex team via email at support-smart@ridewithvia.com. They are available to assist you with your experience using the app and service.