Penske Service vs Rig Driver

The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance. Features: • Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order • Road call listing – all active road calls displayed in one place for ease of reference and updating • Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems • Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking • Push notifications – sent to the provider when a road call location has changed or been canceled. Login required to use the Penske Service app, unless otherwise directed.

If you need road service for your diesel vehicle use the Rig app to get offers from hundreds of nearby mechanics within minutes! Get the service you need from a mechanic near you, the RIG app easily connects drivers and mechanics when things get complicated. Request, track, and complete your order in the app and be back on the road quick. SIMPLE SERVICE REQUESTS Whether it is urgent or planned maintenance, you can do it all on the app. Send a request for tires, towing, or service. See offers come in within minutes and choose which you prefer. REAL-TIME TRACKING See the estimated service time and track progress on a map as the mechanic makes their way to you. Get notified when the mechanic arrives and the service is complete. EASY PAYMENT Receive a detailed invoice of work completed. Simply add a credit card and easily pay in the app. And become a subscriber to skip deposits and save over 20% on all service requests! Visit bigrig.app for more information!