PrimePay vs Primepay Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PrimePay
Access your essential HR and pay information on the go. Manage onboarding, view paystubs, request time off, and enroll in benefits seamlessly. Puts employees in control of their employment details.
- Onboarding management
- Paystub access and breakdown
- On-demand pay
- Shift swapping
- PTO requests
- Benefit enrollment
- Direct deposit changes
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The PrimePay app is customised by your employer to bring you on-the-go access to your most important Pay and HR information. From onboarding to paystub access, PrimePay puts you in the driver seat. Considering PrimePay for your company? Here’s more on what we offer. Onboarding Our streamlined onboarding process guides you through your onboarding tasks so you can complete all necessary tax forms, sign employment agreements, manage withholding preferences, enroll in benefits, and access important company information. Manage Time & Pay Access your hard-earned money after each shift with On-Demand Pay, swap shifts, clock in & out, and request PTO right from your phone. The PrimePay App also allows you to make changes to your direct deposit and tax withholding preferences with anytime access and view a total compensation chart to gain a holistic view of your compensation. Elect Benefits Take the complexities and confusion out of benefit enrollment with PrimePay’s intuitive benefit enrollment wizard. During the process, you have visibility into what you elected the previous year, resources to help you make educated elections, a comparison chart of your various options, and a running total of how much will be deducted from each pay check. And so much more: • Total Compensation Chart • Paystub Breakdown Chart • Benefit Summary • Employment Timeline • Company Documents • Organization Chart • Company Quick Links • Incident Reporting • Multiple Language Options • Beneficiary & Dependent Information • Emergency Contact
Primepay Connect
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Stay up to date with the status of your Primepay kiosks. PrimePay Connect allows you to track your kiosk's fill levels, redemption events, and device history.
Screenshots
Verdict
The clearest difference is iOS requirement: PrimePay at 13.0 against Primepay Connect's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 20, 2026.
| Parameter | PrimePay | Primepay Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (127 ratings) — better | — |
| Positive reviews | 21.7% of reviews | — |
| Number of ratings | 127 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 29 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | SyncHR | Primero Games |
Bugs and requests
PrimePay
Reported bugs
45 issues- App crashes all the time
- Cannot sign in
- Resets password every other day
- Brings to a white screen
- Logs out immediately after login
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- Takes forever to load
- Logs out after loading
- Requires username, password, FaceID, and security code every time
- Times out and signs out after 2 seconds out of app
- Signs out randomly while using
- Stays as a white screen for 10 minutes
- App forecloses or glitches out
- Constantly crashes
- Constantly asks to change password
- Kicks user out in the middle of doing something
- Never opens
- Always crashes
- Cannot login using app, credentials work online
- App doesn't recognize username and password
- Blank white screen
- App doesn't work on iPhone 17
- Difficult to get working properly
- Doesn't fully load on first opening after a day
- Needs to close and reopen app to work
- Shows up with just a black screen
- Cannot get it to work consistently
- Getting a blank, all white screen
- Stuck in white screen for 2-3 mins
- Cannot login on app with same credentials as web browser
- Constantly downloading to get it to open
- App will not go past the logo
- Has to delete and reinstall to get into it
- Comes up with logo and does nothing after closing/logging out
- App is fine when first open after download, then requires delete/reinstall
- Won't open anymore
- Logs me out all the time
- Always have an error message saying 'user not found'
- Will not email a link to reset password
- Won't work if location is turned off
- App tracks user location to see where they clock in/out
- Doesn't work when location is turned off
- App is always 'down/under maintenance'
- Website nor App work on any Apple products
- Unable to open timesheet on iPhone or iPad
- Cannot do what app was downloaded for (getting pay stub)
Requested features
6 requests- Remove text code sign in
- Fix app not working on iPhones
- Improve performance on iPhone 17 Pro Max
- Fix app not working on Apple products
- Allow downloading PDF pay stubs
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- Fix app not working on iPhone or iPad
Primepay Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PrimePay
No in-app purchases
Primepay Connect
No in-app purchases
Questions
Is PrimePay free?
Is Primepay Connect free?
Do PrimePay or Primepay Connect have ads?
Which is updated more often, PrimePay or Primepay Connect?
Other comparisons
