Comparison

PrimePay vs FileWisely Crew

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PrimePay

Access your essential HR and pay information on the go. Manage onboarding, view paystubs, request time off, and enroll in benefits seamlessly. Puts employees in control of their employment details.

Highlights
  • Onboarding management
  • Paystub access and breakdown
  • On-demand pay
  • Shift swapping
  • PTO requests
  • Benefit enrollment
  • Direct deposit changes
Features
Read full description

The PrimePay app is customised by your employer to bring you on-the-go access to your most important Pay and HR information. From onboarding to paystub access, PrimePay puts you in the driver seat. Considering PrimePay for your company? Here’s more on what we offer. Onboarding Our streamlined onboarding process guides you through your onboarding tasks so you can complete all necessary tax forms, sign employment agreements, manage withholding preferences, enroll in benefits, and access important company information. Manage Time & Pay Access your hard-earned money after each shift with On-Demand Pay, swap shifts, clock in & out, and request PTO right from your phone. The PrimePay App also allows you to make changes to your direct deposit and tax withholding preferences with anytime access and view a total compensation chart to gain a holistic view of your compensation. Elect Benefits Take the complexities and confusion out of benefit enrollment with PrimePay’s intuitive benefit enrollment wizard. During the process, you have visibility into what you elected the previous year, resources to help you make educated elections, a comparison chart of your various options, and a running total of how much will be deducted from each pay check. And so much more: • Total Compensation Chart • Paystub Breakdown Chart • Benefit Summary • Employment Timeline • Company Documents • Organization Chart • Company Quick Links • Incident Reporting • Multiple Language Options • Beneficiary & Dependent Information • Emergency Contact

About

FileWisely Crew

Manage collision repair shop operations from a mobile workspace. Track jobs, communicate with customers and teams, and access important business information securely. Streamline daily tasks for increased efficiency.

Highlights
  • View and track repair jobs
  • Customer communication tools
  • Team chat and coordination
  • Photo and document uploads
  • Estimate and payment tracking
  • Business notifications
  • Secure app access
Features
Read full description

FileWisely Crew helps collision-repair businesses manage daily operations from one organized mobile workspace. Authorized team members can: • View current and upcoming repair jobs • Track job status and activity • Call or text customers • Communicate through team chat • Capture and upload photos and documents • Review job timelines and next actions • Coordinate team responsibilities • Track estimates and payment information • Receive important business notifications • Secure app access with Face ID FileWisely Crew keeps job information, customer communication, documents, and team activity connected so collision-repair teams can work efficiently and stay informed. A FileWisely business account is required to use this app.

Screenshots

PrimePay4 screens
FileWisely Crew4 screens

Verdict

The call

The clearest difference is rating: FileWisely Crew at 5.0 against PrimePay's 2.0. FileWisely Crew also leads on update cadence (daily vs every 2 months). PrimePay's advantage is ratings volume (127 vs 1) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FileWisely Crew holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: PrimePay has 127 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

PrimePay ships an update every 2 months, FileWisely Crew daily. The most recent releases landed on October 9, 2026 and September 30, 2026 respectively.

Scorecard4 real differences · 6 level
PrimePay versus FileWisely Crew: the parameters behind the verdict, then further details
ParameterPrimePayFileWisely Crew
PriceFreeFree
Rating2.0 (127 ratings)5.0 (1 ratings) — better
Positive reviews21.7% of reviews—
Number of ratings127 — better1
Update frequencyEvery 2 monthsDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size29 MB39 MB
Age rating4+4+
DeveloperSyncHRSunshower Inc

Customer experience

PrimePay

All ratings127 ratings
Positive25.2%
Neutral0.0%
Negative74.8%
Written reviews60 reviews
Positive21.7%
Neutral0.0%
Negative78.3%

FileWisely Crew

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

PrimePay

Reported bugs

45 issues
  • App crashes all the time
  • Cannot sign in
  • Resets password every other day
  • Brings to a white screen
  • Logs out immediately after login
Show 40 more
  • Takes forever to load
  • Logs out after loading
  • Requires username, password, FaceID, and security code every time
  • Times out and signs out after 2 seconds out of app
  • Signs out randomly while using
  • Stays as a white screen for 10 minutes
  • App forecloses or glitches out
  • Constantly crashes
  • Constantly asks to change password
  • Kicks user out in the middle of doing something
  • Never opens
  • Always crashes
  • Cannot login using app, credentials work online
  • App doesn't recognize username and password
  • Blank white screen
  • App doesn't work on iPhone 17
  • Difficult to get working properly
  • Doesn't fully load on first opening after a day
  • Needs to close and reopen app to work
  • Shows up with just a black screen
  • Cannot get it to work consistently
  • Getting a blank, all white screen
  • Stuck in white screen for 2-3 mins
  • Cannot login on app with same credentials as web browser
  • Constantly downloading to get it to open
  • App will not go past the logo
  • Has to delete and reinstall to get into it
  • Comes up with logo and does nothing after closing/logging out
  • App is fine when first open after download, then requires delete/reinstall
  • Won't open anymore
  • Logs me out all the time
  • Always have an error message saying 'user not found'
  • Will not email a link to reset password
  • Won't work if location is turned off
  • App tracks user location to see where they clock in/out
  • Doesn't work when location is turned off
  • App is always 'down/under maintenance'
  • Website nor App work on any Apple products
  • Unable to open timesheet on iPhone or iPad
  • Cannot do what app was downloaded for (getting pay stub)

Requested features

6 requests
  • Remove text code sign in
  • Fix app not working on iPhones
  • Improve performance on iPhone 17 Pro Max
  • Fix app not working on Apple products
  • Allow downloading PDF pay stubs
Show 1 more
  • Fix app not working on iPhone or iPad

FileWisely Crew

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PrimePay

No in-app purchases

None

FileWisely Crew

No in-app purchases

Questions

Is PrimePay free?
PrimePay is free to download, with no in-app purchases.
Is FileWisely Crew free?
FileWisely Crew is free to download, with no in-app purchases.
Which has better reviews, PrimePay or FileWisely Crew?
FileWisely Crew is rated higher. PrimePay averages 2.0 out of 5 from 127 ratings, while FileWisely Crew averages 5.0 from 1 ratings.
Do PrimePay or FileWisely Crew have ads?
Neither PrimePay nor FileWisely Crew shows ads.
Which is updated more often, PrimePay or FileWisely Crew?
PrimePay ships an update every 2 months, and FileWisely Crew daily. Most recently, PrimePay was updated on October 9, 2026 and FileWisely Crew on September 30, 2026.

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