Comparison

HeyGov vs Xcel Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HeyGov

This app allows residents to connect with their local government. You can report issues, submit forms and permits digitally, and book municipal facilities for events. Receive updates on your requests.

Highlights
  • Report city issues and 311 requests
  • Digital forms, licenses, and permits
  • Book municipal facilities
  • Receive update notifications
  • Open311 compliant issue reporting
Features
Read full description

HeyGov is e-government management software built for local government. As a resident, you can do the following in the app, if your town, city or village is a subscriber of HeyGov: 1. Report issues and send 311 requests in your city, then get notified when there's an update 2. Fill out forms, licenses and permits digitally 3. Reserve and book municipal facilities for your events, gatherings and parties The issues received through the HeyGov widget are Open311 compliant (https://www.open311.org)

About

Xcel Energy

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

Highlights
  • Secure login with Touch ID/Face ID
  • View billing and statements
  • Make payments
  • Report and check outage status
  • Track historical energy usage
  • Compare bills and usage data
Features
Read full description

Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.

Screenshots

HeyGov4 screens
Xcel Energy4 screens

Verdict

The call

The clearest difference is rating: Xcel Energy at 4.7 against HeyGov's 4.0. Xcel Energy also leads on ratings volume (4.4K vs 4) and review sentiment (17% vs 0%). HeyGov's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xcel Energy holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Xcel Energy has 4.4K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of HeyGov's written reviews are positive against 17% of Xcel Energy's.

UpkeepUpdate frequency

HeyGov ships an update every 2 months, Xcel Energy every 3 weeks. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 5 level
HeyGov versus Xcel Energy: the parameters behind the verdict, then further details
ParameterHeyGovXcel Energy
PriceFreeFree
Rating4.0 (4 ratings)4.7 (4.4K ratings) — better
Positive reviews0.0% of reviews17.4% of reviews — better
Number of ratings44.4K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.6
Further details — not scored
Size36 MB114 MB
Age rating4+4+
DeveloperTown Web Design, Inc.Xcel Energy Inc.

Customer experience

HeyGov

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Xcel Energy

All ratings4,324 ratings
Positive92.0%
Neutral2.4%
Negative5.7%
Written reviews149 reviews
Positive17.4%
Neutral4.7%
Negative77.9%

Bugs and requests

HeyGov

Not enough reviews yet to summarise bugs or requests.

Xcel Energy

Reported bugs

3 issues
  • Unable to login or reset password
  • Inability to link accounts or view statements
  • Inconsistent or non-functioning features

Requested features

3 requests
  • Restore previous app functionality
  • Improve usage tracking and reporting
  • Provide better error messages and troubleshooting

In-app purchases

None

HeyGov

No in-app purchases

None

Xcel Energy

No in-app purchases

Questions

Is HeyGov free?
HeyGov is free to download, with no in-app purchases.
Is Xcel Energy free?
Xcel Energy is free to download, with no in-app purchases.
Which has better reviews, HeyGov or Xcel Energy?
Xcel Energy is rated higher. HeyGov averages 4.0 out of 5 from 4 ratings, while Xcel Energy averages 4.7 from 4.4K ratings.
Do HeyGov or Xcel Energy have ads?
Neither HeyGov nor Xcel Energy shows ads.
Which is updated more often, HeyGov or Xcel Energy?
HeyGov ships an update every 2 months, and Xcel Energy every 3 weeks. Most recently, HeyGov was updated on November 3, 2026 and Xcel Energy on November 5, 2026.

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