Comparison

SimpleHelp Remote Support vs Ingram Micro Xvantage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SimpleHelp Remote Support

Connect to a support technician for remote assistance on your mobile device. Share your screen, send chat messages, and exchange screenshots to resolve issues quickly. Use this app only when instructed by a support professional.

Highlights
  • Connect with support technician
  • Share mobile screen remotely
  • Send chat messages
  • Exchange screenshots
  • Use connection code
Read full description

With Remote Support you can easily connect to any SimpleHelp support provider to get help and assistance with your mobile device. Note: Please use Remote Support if instructed to do so by a support technician. Your technician will give you a connection code to use to connect to their support service. Features: - Quickly connect with your support technician using a connection code - Share your screen so that they can see what you see - Send chat messages and screenshots to quickly get assistance

About

Ingram Micro Xvantage

Manage your business on the go with this app. Track orders, view stock, convert quotes to orders, and find products using text or voice search. Seamlessly combine hardware and cloud purchases.

Highlights
  • Order and quote management
  • Voice and text product search
  • Real-time stock availability
  • Shipment tracking
  • Quote to order conversion
  • Personalized product suggestions
Features
Read full description

Take your business on the go with the award-winning Ingram Micro Xvantage™ mobile app. Whether you're checking and tracking order status, viewing product stock availability, converting quotes to orders or simply approving orders, the app keeps you connected—anytime, from anywhere. Manage orders and quotes – View, track and take action on quotes and orders with ease. Search smarter – Use text, voice and filtering to quickly find products and view stock availability. Shop seamlessly – Combine hardware and cloud purchases in one experience. Get personalized picks – Instantly access Top Picks and Buy It Again suggestions. Track shipments – View order details, shipping updates and real-time ETAs. Convert quotes to orders – Quickly turn activated quotes into purchases. Download the app and keep your business moving.

Screenshots

SimpleHelp Remote Support4 screens
Ingram Micro Xvantage4 screens

Verdict

The call

The clearest difference is rating: Ingram Micro Xvantage at 4.3 against SimpleHelp Remote Support's 2.2. SimpleHelp Remote Support's advantage is review sentiment (40% vs 17%) and device support (3 vs 1). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ingram Micro Xvantage holds the better App Store score, 4.3 against 2.2. Both are backed by a comparable volume of ratings — 6 and 7 respectively. Written reviews complicate that: 40% of SimpleHelp Remote Support's written reviews are positive against 17% of Ingram Micro Xvantage's, so the app with the better star average is not the one people write more warmly about.

Scorecard4 real differences · 6 level
SimpleHelp Remote Support versus Ingram Micro Xvantage: the parameters behind the verdict, then further details
ParameterSimpleHelp Remote SupportIngram Micro Xvantage
PriceFreeFree
Rating2.2 (6 ratings)4.3 (7 ratings) — better
Positive reviews40.0% of reviews — better16.7% of reviews
Number of ratings67 — better
Update frequency—Every 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS14.0 — better16.6
Further details — not scored
Size2 MB53 MB
Age rating4+4+
DeveloperSimpleHelp LtdIngram Micro Distribution

Customer experience

SimpleHelp Remote Support

All ratings6 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Ingram Micro Xvantage

All ratings7 ratings
Positive71.4%
Neutral14.3%
Negative14.3%
Written reviews6 reviews
Positive16.7%
Neutral16.7%
Negative66.7%

In-app purchases

None

SimpleHelp Remote Support

No in-app purchases

None

Ingram Micro Xvantage

No in-app purchases

Questions

Is SimpleHelp Remote Support free?
SimpleHelp Remote Support is free to download, with no in-app purchases.
Is Ingram Micro Xvantage free?
Ingram Micro Xvantage is free to download, with no in-app purchases.
Which has better reviews, SimpleHelp Remote Support or Ingram Micro Xvantage?
Ingram Micro Xvantage is rated higher. SimpleHelp Remote Support averages 2.2 out of 5 from 6 ratings, while Ingram Micro Xvantage averages 4.3 from 7 ratings.
Do SimpleHelp Remote Support or Ingram Micro Xvantage have ads?
Neither SimpleHelp Remote Support nor Ingram Micro Xvantage shows ads.

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