SimpleHelp Remote Support vs Halo ITSM, PSA, CRM

With Remote Support you can easily connect to any SimpleHelp support provider to get help and assistance with your mobile device. Note: Please use Remote Support if instructed to do so by a support technician. Your technician will give you a connection code to use to connect to their support service. Features: - Quickly connect with your support technician using a connection code - Share your screen so that they can see what you see - Send chat messages and screenshots to quickly get assistance

Welcome to the Halo app for iOS devices, free to download and use with your main version of Halo. It brings key functionality from the main application to your pocket, helping you stay on track whilst on the go. Features of the app include: - View tickets assigned to you - Action tickets based on your workflows - Access your teams - Access your team's tickets - Receive notifications - List customers - Searching Halo - Links to the web application for other features - And many more to come Halo offers an all-inclusive software solution, relied upon in over 50 countries, designed to transform how organizations manage their operations and deliver service to customers and employees alike. It transforms your current ways of working into intuitive, up-to-the-minute workflows, giving your teams the ability to deliver the very best in service. It won't just standardize your processes, but it will also deliver valuable analytics, so you can match your service delivery to the true needs of your business, present and future. With powerful out-of-the-box functionality, Halo gives you the power to manage your entire business from a single cloud platform. Features include time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more - all tailored to your requirements with an intuitive UI.