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Halo ITSM, PSA, CRM

Halo ITSM, PSA, CRM

by Halo Service Solutions Ltd

20 ratings
14 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 16, 2021
  • June 23, 2026

Features

Developer

Halo Service Solutions Ltd
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Halo ITSM, PSA, CRM screenshot #1 for iPhone
Halo ITSM, PSA, CRM screenshot #2 for iPhone
Halo ITSM, PSA, CRM screenshot #3 for iPhone
Halo ITSM, PSA, CRM screenshot #4 for iPhone
iphone
ipad
⭐14
Reviews↘︎
📝1+ tags
Tags↘︎
❓7 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
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About

Manage your business workflows on the go with this app, offering access to tickets, customer information, and team data. It complements the main web application, providing essential functionality for service management and customer engagement while mobile.

✓Access assigned tickets
✓Action tickets via workflows
✓View team and customer data
✓Receive real-time notifications
✓Search within the platform
✓Links to web application
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What's New in Halo ITSM, PSA, CRM

1.4.2

June 23, 2026

Bug fixes and minor improvements

User reviews

Most RecentHighest RatedLowest Rated

No Contacts in app

The app is almost worthless if we cannot access contacts in app.
BRaptor-84BRaptor-84

Not that useable

What's the purpose of this app if it just redirects to the web? This app needs some serious love from the devs. It's embarrassing lol.
Cody760Cody760

Lacking features

I really hope they put some effort in this app vs having to do everything in a web browser
Cody760Cody760

Meh

There needs to be Calendar support in the app as well as notifications why are there no alerts?
jkayvonjkayvon

No development

I’ve used this service for 3 years over to companies and find the lack of native features of the app the biggest let down!

You are unable to assign queues or column profiles, unable to navigate to customer accounts or other tickets other than ones assigned to you… without having to navigate to a safari browser and then it’s just a pain to navigate.
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robertwilkinsonrobertwilkinson
See 9 more reviews

Developer apps

NetHelpDesk
NetHelpDesk

by Halo Service Solutions Ltd

💼 Business

(1)

Free
See developer apps

FAQ

Does Halo ITSM, PSA, CRM have ads?

No, Halo ITSM, PSA, CRM is free to download and use and does not contain advertisements.

What is the user rating for Halo ITSM, PSA, CRM?

Halo ITSM, PSA, CRM has an average rating of 3.6 stars based on 18 user ratings.

What devices is Halo ITSM, PSA, CRM available on?

Halo ITSM, PSA, CRM is available for iPhone, iPad, and iPod devices.

What is the age rating for Halo ITSM, PSA, CRM?

Halo ITSM, PSA, CRM has an age rating of 4+.

How often is Halo ITSM, PSA, CRM updated?

The latest version of Halo ITSM, PSA, CRM is 1.4.1, last updated on February 21, 2026. This indicates frequent updates to improve functionality and reliability.

Can I use Halo ITSM, PSA, CRM without the main web application?

The Halo ITSM, PSA, CRM app complements the main version of HaloITSM, HaloPSA, HaloCRM, or Halo Service Desk. While it offers key mobile functionalities, full access to all features may require the main web application.

What specific business functions does Halo ITSM, PSA, CRM support?

Halo ITSM, PSA, CRM supports IT Service Management (ITSM), Professional Services Automation (PSA), and Customer Relationship Management (CRM), including ticket management, customer listing, and team access.