Comparison

Xerox® Easy Assist vs Acumera Tech

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xerox® Easy Assist

Simplify printer installation and management directly from your mobile device. Access self-support services, monitor performance, and print documents without needing IT assistance. Secure your device by managing admin passwords.

Highlights
  • Guided printer installation
  • Browse and print documents
  • Monitor printer performance
  • Real-time self-support access
  • Manage device admin passwords
  • Reorder genuine Xerox supplies
Features
Read full description

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support. KEY STANDARD FEATURES EASY SET UP: Get up and running quickly with guided installation of your Xerox device STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords

About

Acumera Tech

This app streamlines the activation of security devices for onsite installers. It allows users to securely log in, scan device QR codes, upload site information, and access support resources. Direct contact with the support center is also available.

Highlights
  • Secure device activation
  • QR code scanning
  • Photo and note uploads
  • Site map and list view
  • Access to support resources
  • Direct contact with NOC
Features
Read full description

The Acumera Tech™ mobile app, which was designed for onsite installers, speeds up new installations by helping you to quickly and securely activate the Acumera Edge Security Devices. To get started, log in with your AcuVigil™ dashboard username, password and two-factor code and then scan the Acumera Edge Security Device’s QR code. From there, you’ll be able to upload photos and add notes to the AcuVigil dashboard, view your sites in both map and list formats and quickly access support resources and training tutorials. The Acumera Tech mobile app also supports one-button phone dialing and live chat to immediately contact the Acumera Network Operations Center (NOC) for assistance.

Screenshots

Xerox® Easy Assist4 screens
Acumera Tech4 screens

Verdict

The call

The clearest difference is rating: Acumera Tech at 5.0 against Xerox® Easy Assist's 3.7. Xerox® Easy Assist's advantage is ratings volume (34 vs 1) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Acumera Tech holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Xerox® Easy Assist has 34 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Xerox® Easy Assist ships an update every 2 months, Acumera Tech every 6 months. The most recent releases landed on September 22, 2026 and June 1, 2026 respectively.

Scorecard3 real differences · 7 level
Xerox® Easy Assist versus Acumera Tech: the parameters behind the verdict, then further details
ParameterXerox® Easy AssistAcumera Tech
PriceFreeFree
Rating3.7 (34 ratings)5.0 (1 ratings) — better
Positive reviews29.3% of reviews—
Number of ratings34 — better1
Update frequencyEvery 2 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.4 — better
Further details — not scored
Size47 MB18 MB
Age rating4+4+
DeveloperXerox CorporationAcumera, Inc.

Customer experience

Xerox® Easy Assist

All ratings34 ratings
Positive64.7%
Neutral2.9%
Negative32.4%
Written reviews41 reviews
Positive29.3%
Neutral4.9%
Negative65.9%

Acumera Tech

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Xerox® Easy Assist

No in-app purchases

None

Acumera Tech

No in-app purchases

Questions

Is Xerox® Easy Assist free?
Xerox® Easy Assist is free to download, with no in-app purchases.
Is Acumera Tech free?
Acumera Tech is free to download, with no in-app purchases.
Which has better reviews, Xerox® Easy Assist or Acumera Tech?
Acumera Tech is rated higher. Xerox® Easy Assist averages 3.7 out of 5 from 34 ratings, while Acumera Tech averages 5.0 from 1 ratings.
Do Xerox® Easy Assist or Acumera Tech have ads?
Neither Xerox® Easy Assist nor Acumera Tech shows ads.
Which is updated more often, Xerox® Easy Assist or Acumera Tech?
Xerox® Easy Assist ships an update every 2 months, and Acumera Tech every 6 months. Most recently, Xerox® Easy Assist was updated on September 22, 2026 and Acumera Tech on June 1, 2026.

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