Poppay vs ICT Hero Helpdesk

Our latest PopPay, “pay by phone” app is now available. Simple, safe, secure. A touch free Parking solution from one of the UK’s largest parking management companies. Easy and intuitive, the app helps you pay quickly and safely for your chosen parking space whilst reducing stress and anxiety with our automatic expiry reminders, easy extension or rebooking in a flash. PopPay offers payment by credit or debit card and makes it easy to use your phone to pay for your parking. Wherever you see the PopPay sign, use the PopPay app to pay to park across many locations in towns and cities across the UK. If you don’t fancy touching cash or Pay & Display machines, for simple, safe, peace of mind parking, pay via your phone with the PopPay app. Don’t waste time queuing at a machine, park up and use the PopPay app on the way to your destination. You could be halfway there while motorists paying at the machine are still queuing! For more information on our app, together with a list of parking places where PopPay is available, please see our website at https://poppay.co.uk

ICT Hero Helpdesk is the companion app for the ICT Hero managed helpdesk service, available to businesses supported by ICT Hero and its partner MSPs, or schools and businesses wanting a fully featured helpdesk solution. Stay on top of your IT support from anywhere. View your open tickets, follow up with the support team, track progress, and receive instant push notifications when your ticket is updated. Built-in AI helps agents resolve issues faster and draft replies to users. Features: - View, reply to, and create support tickets - Instant push notifications for ticket updates - Secure login via your organisation's ICT Hero account - Full ticket history and conversation thread, with attribution for every change - Attach photos from your camera or photo library - Agent tools: assign, accept, transfer between departments, change priority, manage CC, escalate - Multi-account support with single-tap sign-back-in Access required This app requires an active account on the ICT Hero Helpdesk service. Access is provided by your IT support provider. If you're not sure whether your organisation uses ICT Hero Helpdesk, please contact your IT support team or visit icthero.co.uk to enquire about managed IT support.