PG&E Report It vs USS Service Requests
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PG&E Report It
Easily report non-emergency safety concerns about electrical equipment with photos and location details. Submissions are reviewed by a safety team, and users receive updates on their reports.
- Submit photos/videos of safety concerns
- Include location and description
- View submissions from others
- Receive review and closure notifications
- See PG&E's findings on concerns
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PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe. With the app, you can: • Review examples of safety issues • Submit a photo or video of a non-emergency safety concern • See submissions made by others • Get notified when your safety concern is under review or closed • See PG&E’s findings about your concern and others
USS Service Requests
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Directly report non-emergency maintenance and public safety concerns at your business or property. Message directly with the Urban Strategy Services team to identify maintenance and safety concerns like emptying receptacles, property damage, removing graffiti, landscaping, and more. Through this app, you can describe a concern, share the location of an incident, and include photos of a service request.
Screenshots
Verdict
The clearest difference is iOS requirement: USS Service Requests at 13.0 against PG&E Report It's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 3, 2026 and October 25, 2026 respectively.
| Parameter | PG&E Report It | USS Service Requests |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (54 ratings) — better | — |
| Positive reviews | 9.4% of reviews | — |
| Number of ratings | 54 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 43 MB |
| Age rating | 4+ | 17+ |
| Developer | Pacific Gas & Electric Company | Downtown San Diego Partnership, Inc |
In-app purchases
PG&E Report It
No in-app purchases
USS Service Requests
No in-app purchases
